Security Technician

Security Technician About Us

For more than four decades, Compuquip Cybersecurity has designed, implemented, and operated security programs for organizations that cannot afford to get it wrong. Our teams deliver 24x7 detection and response, managed firewall and network security, vulnerability management, and offensive security services across cloud, network, and endpoint environments. We are evolving how those services are delivered. Rather than having analysts triage every alert and engineers hand-write every change, we are building AI systems that handle reasoning work at scale so our people can focus on judgment, escalation, and customer outcomes.

This work runs against live customer environments with real service commitments attached.

We are seeking an experienced Security Technician to join our Managed Firewall team, supporting a diverse portfolio of customer environments built on enterprise firewall technology. This role is part of a team responsible for the design, implementation, optimization, and ongoing operational success of our customers' network security architectures. The ideal candidate has strong hands-on experience with at least one major firewall platform — Check Point, Fortinet, or Palo Alto Networks — excels in complex enterprise network environments and works effectively as part of a collaborative team supporting multiple customers.

This role is customer-facing and technically deep, with an emphasis on stability, scalability, and security across the team's managed environments.

• Serve as a core engineer on the Managed Firewall team, supporting firewall environments across multiple customers (Check Point, Fortinet, or Palo Alto Networks)
• Knowledge of firewall Threat Prevention technologies and Application Control, including the ability to understand, analyze, and manage application signatures, security profiles, and threat-prevention policies.
• Centralized/multi-domain management platforms (e.g., Check Point Smart Console/MDM, Forti Manager, Panorama)
• VPN architectures (site-to-site, remote access)
• Manage/Update and Optimize Security policies and Threat Prevention Policies (IPS)
• Implement and optimize firewall rules, security profiles, routing, and high-availability configurations
• Troubleshoot complex network and security issues across firewall, routing, and segmentation layers
• Analyze traffic flows, logs, and packet captures (PCAPs) to diagnose performance and security issues
• Support ongoing platform lifecycle activities including upgrades, migrations, and architecture improvements
• Customer Delivery & Environment Familiarity
• Act as an extension of each customer's internal network and security team
• Develop working familiarity across a portfolio of customer network architectures, business requirements, and risk postures
• Execute security projects and enhancements aligned to each customer's priorities and agreed roadmaps
• Provide consultative guidance on best practices and operational improvements
• Balance workload and priorities across multiple customer environments in partnership with the rest of the Managed Firewall team
• Team Collaboration & Operational Excellence
• Collaborate closely with the Managed Firewall team supporting a shared book of customers
• Participate in design reviews, change planning, and peer validation to ensure high-quality outcomes
• Adhere to Compuquip engineering standards, security best practices, and documentation requirements
• Support structured handoffs, cross-coverage, and knowledge sharing across the Managed Firewall team

Required Qualifications

• Bachelor's Degree in Computer Science, Information Systems, or equivalent practical experience
• Strong hands-on experience supporting enterprise-grade firewall environments on at…