Senior I​/O Psychologist

About Us

Maki People is an AI talent assessment company applying industrial-organisational psychology and AI to build scientifically validated hiring tools. Our science team develops structured interview grids, situational judgment tests and competency models grounded in established psychometric practice — including job analysis, criterion and construct validity, reliability testing, and adverse impact analysis — and works to ensure these methods keep pace with new AI-based scoring approaches.

We work with large multinational clients across industries including transportation, professional services, and manufacturing.

At the heart of Maki People, the Science team is shaping the future of hiring through innovation, rigour, and collaboration. Led by our Head of Science, Aiden Loe, and working closely with our COO, Paul-Louis Caylar, this team develops high-quality content that sets our platform apart.

We don’t just create and validate assessments—we innovate. Our work spans:

• Expanding a cutting-edge library of tests and tools.
• Designing bespoke activities and experiences for clients.
• Evaluating and refining AI-driven scoring algorithms and large language models (LLMs) to ensure fairness, accuracy, and transparency.
• Leveraging psychometric expertise to build reliable, valid, and impactful assessments.
• Developing tools that analyse candidate and job data to predict performance and potential with precision.
• Supporting clients in using assessment data to optimise their workforce strategies, from talent acquisition to development and retention.
• Leading original studies to explore emerging psychological and technological trends and sharing insights through publications, presentations, and client reports.
• Collaborating with regulatory bodies and industry leaders to establish new standards in ethical AI use and hiring practices.
• Equipping internal teams and clients with the knowledge and skills needed to understand and apply psychological and AI-driven insights effectively.
• As Maki continues to grow, the Science team is central to understanding user experiences, refining assessments, and driving broader adoption—all while upholding the highest scientific standards.

As a Senior Business Psychologist, you will go beyond day-to-day responsibilities and be a key partner in shaping the future of recruitment while driving exceptional outcomes for our clients. This includes:

• Building strong client relationships and guiding them through the assessment lifecycle—from needs analysis to results interpretation
• Applying psychological theories and methodologies to improve our assessment and selection procedures
• Conducting research and analysis to identify key psychological factors and competencies relevant to various job roles and industries
• Creating custom assessments and competency frameworks tailored to client needs and psychometric standards
• Ensuring that our test bank is diverse, inclusive, and covers the core competencies aligned with the future of work.
• Working closely with Onboarding, Customer Success, Psychometricians, AI Scientists and Assessment Operations to ensure high-quality, scalable, and impactful assessments
• Communicating validation studies and statistical insights in clear, actionable ways for non-technical audiences
• Sharing insights and information with external stakeholders on how AI technologies are integrated into our assessments, highlighting their purpose, functionality, and impact
• Ensuring that test development and AI-driven hiring systems adhere to the highest ethical and compliance standards.
• Assisting in training and educating internal teams on psychological best practices in talent acquisition
• Staying updated on I/O psychology and AI research, applying insights to…