Sr. Systems Engineer

Sr. Systems Engineer

Reports to: Sr. Manager, IT Services
Supervises: None
Location: Evergreen Goodwill Administration - Hybrid, 3 days required in office
Band: $85,000 – $90,000

Evergreen Goodwill is seeking a Sr. Systems Engineer to own how technology works across our 26 locations — the infrastructure, the store technology, and the service model that keeps 2,000 people working.

This is the senior technical seat on our systems engineering team. You will own a domain rather than a queue: the coverage model for how we support locations, the standards for how systems get built and maintained, the lifecycle of the technology in our stores, and the architecture decisions inside your scope. When something in that domain breaks at scale, it is yours.

We are in the middle of significant infrastructure modernization — virtualization platform migration, identity rollout, endpoint modernization, and a point-of-sale replacement touching every store. You will be designing and building that, not inheriting it finished.

You will also raise the technical bar on this team. Our systems engineers are strong operators; we need someone who sets the standard they work to, reviews their designs, and develops them toward this level.

Where your authority sits. You decide within the domain you own — how systems are designed, what the coverage model is, what "correctly built" means for store technology. Standards that span the whole technology estate sit with our Enterprise Solutions Architect, and you are a peer in shaping them. Inside your domain, the calls are yours.

• Own the architecture for a domain of the infrastructure estate — some combination of server and virtualization platform, identity and access, network, endpoint fleet, and store technology
• Own the service and field coverage model across 26 locations: how work gets routed, what response looks like, and what we staff for
• Own the store technology lifecycle — standards, refresh planning, deployment, and retirement
• Own reliability for the systems in your domain, including incident command when something significant breaks

• Set the build, configuration, and operational standards the systems team works to. Write them down
• Review designs and significant changes before they reach production
• Define what "production-ready" means for infrastructure work, and hold work to it
• Work within enterprise architecture and change management standards, and help shape them

• Lead infrastructure projects: virtualization migration, identity rollout, endpoint modernization, store technology deployment
• Design and build, hands‑on. This is not a review‑only role
• Automate at the level of the environment, not just your own tasks — configuration management, provisioning, and infrastructure‑as‑code where it earns its place

• Own security posture within your domain: patching discipline, access model, hardening standards, and vulnerability response
• Own backup, restore verification, and disaster recovery testing. Prove the restores work

• Manage vendor relationships for platforms and hardware in your domain, including evaluation and selection input
• Own asset standards and lifecycle planning, and the budget input that follows from them

• Raise the capability of the systems engineering team through review, standards, and teaching
• Mentor Level I and II engineers, and be explicit with them about what reaching the next level requires
• Document your work so someone else can carry it

• 8+ years in systems engineering, infrastructure engineering, or systems administration, with demonstrated ownership of a domain rather…