People Operations Manager, Systems & Technology

The People Operations Manager, Systems & Technology is the operational owner of Cloud Fit’s people technology ecosystem and provides critical payroll continuity support. This role is responsible for Workday administration, HR systems optimization, people analytics, process automation, employee lifecycle transactions, data governance, and payroll backup capability.

We’re looking for a motivated self-starter who can take ownership, work independently, and thrive with minimal day-to-day direction. The position partners across People Operations, Employee Experience, Finance, and Technology to support scalable, compliant, and efficient people processes.

• Serve as the primary functional administrator for Workday and accountable owner of the operational system of record.
• Own workflow design, governance, testing, release readiness, configuration, security coordination, integrations, enhancements, and vendor support.
• Troubleshoot issues and maintain system documentation, access maps, SOPs, and escalation paths.

• Maintain proficiency as the designated payroll backup through periodic parallel processing or testing.
• Support payroll validation, configuration, issue resolution, controls, audits, business‑continuity documentation, and escalation procedures.
• Maintain accurate records, audit trails, process controls, and compliance documentation while safeguarding sensitive data.

• Build recurring and ad hoc workforce reports, dashboards, and operational metrics.
• Monitor data integrity, complete audits, maintain governance standards, and translate data into clear leadership insights.

• Design, configure, and administer employee lifecycle business processes, including onboarding workflows, performance review processes, hire‑to‑worker setup, job and manager changes, compensation changes, transfers, promotions, and offboarding.
• Implement practical automation opportunities, including AI‑enabled workflows, to improve accuracy, service delivery, and capacity.
• Lead process mapping, documentation, and cross‑functional systems improvements while providing day‑to‑day technical support.
• Support the ownership and ongoing improvement of SharePoint and the employee intranet as part of Cloud Fit’s broader people technology ecosystem.

• Establish clear ownership of Workday administration, documentation, access maps, support channels, and priority improvements.
• Demonstrate payroll backup readiness through documented procedures, training, and successful parallel processing or testing.
• Assess critical processes and establish current SOPs, controls, audit trails, and escalation paths.
• Standardize priority workforce reporting and begin implementing high‑value automation opportunities.

• Improve the reliability and scalability of Workday workflows, integrations, releases, and employee lifecycle transactions.
• Deliver dependable dashboards and operational metrics that support leadership decisions and data‑quality management.
• Implement practical automations that reduce repetitive work and improve accuracy and responsiveness.
• Sustain tested payroll continuity, current procedures, and resilient controls across critical people processes.

this role will help People Operations operate with greater accuracy, resilience, and scalability through well‑governed systems, reliable data, and thoughtful automation.

• Five or more years of HRIS, people systems, payroll, or People Operations experience, with a background centered on technical systems ownership.
• Hands‑o…