Sr. Analyst; ALM), Digital Quality

At Edwards Lifesciences, we’re committed to operating with honesty, openness, and fairness. Compliance with the highest levels of integrity is vital to building and maintaining the many trusted relationships that sustain our reputation and credibility. Your dedication to operational excellence will ensure employee business practices meet Edwards’ high ethical standards and continue to enable us to transform patient lives around the world.

The Senior Analyst (ALM) is responsible for sustaining and continuously improving the Application Lifecycle Management (ALM) platform. This role partners with business, quality, engineering, validation, and IT stakeholders to define, implement, and optimize ALM processes that support requirements management, risk management, test management, validation documentation, traceability, workflow governance, reporting, and user adoption in a regulated medical device environment. The ideal candidate combines strong analytical skills, project management awareness, and business acumen with the ability to think broadly across the enterprise.

• System enhancement management:
  Manages and monitors enhancement request backlog for Application Lifecycle Management (ALM).
• Requirement analysis and management:
  Act as the primary business analyst and process liaison for the ALM platform by partnering with cross-functional stakeholders to capture business needs and convert them into clear system requirements, functional specifications, workflows, reports, and configuration requests.
• Lead requirements elicitation, analysis, documentation, prioritization, and traceability activities for ALM capabilities, including requirements management, risk management, test management, review and approval workflows, baseline management, and reporting.
• Partner with Quality, R&D, Manufacturing, Software Quality, Validation, IT, and vendor teams to ensure ALM processes align with business requirements, regulatory expectations, and applicable quality system procedures.
• Support configuration design by defining tracker structures, attributes, lifecycle states, approval workflows, role-based access needs, templates, dashboards, and reporting requirements.
• Analyze current-state processes and identify opportunities to streamline, standardize, and optimize ALM workflows, reducing manual effort while improving compliance, usability, and traceability.
• Develop and maintain business process documentation, requirements documents, user stories, test scenarios, training materials, work instructions, job aids, and knowledge base content.
• Ensure defined test strategy and test plans adequately cover the requirements.
• Support user acceptance testing, defect triage, traceability reviews, evidence collection, and validation documentation reviews.
• Facilitate workshops, design sessions, stakeholder reviews, and decision discussions to gain alignment on business process design and system functionality.
• Collaborate with technical teams to troubleshoot system issues, clarify business impacts, support root cause analysis.
• Drive user adoption through training, communication, super-user engagement, best practice sharing, and ongoing support for business users.
• Support governance activities, including change impact assessments, enhancement intake, prioritization, release planning, access reviews, and process compliance monitoring.
• Act as a mentor or knowledge resource for business analysts, project team members, and super-users supporting the ALM platform.

• Bachelor’s degree in computer science, information systems, engineering, business administration, or a related field with 5 years’ experience or
• Master’s degree, with 3 years’ experience in an analyst, business systems…