Senior Director, Product Unified Security and Exposure Management

• Full-time
• Employee Type:
  Regular
• Region: AMS - North America and Canada
• Work Persona:
  Flexible

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention. Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.

We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

• The Unified Security and Exposure Management (USEM) team equips the modern CISO organization to see, prioritize, and remediate risk across the enterprise attack surface. We are looking for a leader to define the next generation of these product lines as AI-native by design, built for the post-mythos world reshaping how CISOs manage cyber risk, prioritize remediation, and operationalize security outcomes s is a very strategic position for our company.
  
  As a Sr. Director of Product Management you will lead product innovation, influence product direction, define architecture, and ensure the quality of enterprise-grade security products.
• As a Sr. Director of Product Management, you will lead a team of Product Managers in the ideation, defining, designing, and development of the next generation of USEM. You will lead by example on the defining challenge of this space — building AI-native, agentic security operations that enterprises can trust to run at scale, grounded in the data, workflows, and integrations their security programs already depend on — solving complex business problems for the CISO organization in a high-energy, startup-like environment with experienced industry leaders and a highly collaborative team.
• This role will require you to interface with large-enterprise customers, CISOs, and internal teams across the platform and security portfolio — understand the evolving needs of security teams and deliver reliable, scalable solutions that reduce risk. The successful candidate will have an established background in enterprise cybersecurity, a track record of defining product roadmaps focused on top-line growth and getting customers to value, strong technical depth & excellent communication skills.

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. You understand what it takes to make AI dependable inside mission-critical enterprise workflows — the reliability, governance, and grounding in real data and systems that security operations demand.
• Deep cyber domain expertise in one or more of CTEM (Continuous Threat Exposure Management), cloud security, vulnerability management, or SIEM — with real fluency in how a CISO organization operates, buys, and measures success.
• Proven experience building and scaling enterprise-grade products sold to large enterprises, including a strong understanding of how to architect and build on large-scale platforms that leverage shared services.
• Establish a compelling vision for USEM and provide thought leadership across the interconnected security portfolio.
• Drive product roadmap to deliver innovation, collaborating closely with different product lines and driving to a common goal.
• Work closely with architects and engineering directors to design reliable, secure, and scalable solutions while ensuring a frictionless…