IT Support Associate
Job in
Hebron Estates, Bullitt County, Kentucky, USA
Listed on 2026-10-04
Listing for:
SST Direct
Full Time
position Listed on 2026-10-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
Seeking an IT Support Associate for a direct hire opportunity with our client in Hebron, KY. Pay: $55K - $60K Benefits: PTO, Medical, Dental, Vision, and 401k
What You'll Do- Provide frontline technical support for hardware, software, network, and application issues.
- Set up and manage user accounts, permissions, security groups, and licenses in Microsoft 365 and Entra .
- Support employee onboarding and offboarding, including account setup and equipment deployment.
- Configure, deploy, troubleshoot, and maintain computers, mobile devices, printers, and peripherals.
- Support Microsoft 365 applications including Outlook, Teams, SharePoint, and One Drive.
- Assist with ERP and other business-critical applications.
- Maintain IT asset inventories and software licensing records.
- Troubleshoot connectivity, application, and system issues and
** escalate
* * complex problems when needed. - Coordinate with our MSP and technology vendors to resolve technical issues.
- Assist with cybersecurity, system upgrades, technology projects, and IT documentation.
- 2+ years of professional IT support or help desk experience.
- Working knowledge of Microsoft 365 and Windows environments.
- Experience with Microsoft Entra /Azure Active Directory and user account administration.
- Strong troubleshooting skills across hardware, software, and basic network issues.
- Familiarity with Outlook, Teams, SharePoint, and One Drive.
- Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, Wi‑Fi, and VPNs.
- Experience with IT ticketing/help desk systems.
- Strong communication and customer service skills.
- Ability to prioritize multiple requests and work independently.
- Strong attention to detail and a commitment to security and confidentiality.
Education: Associate degree in IT, Computer Science, or a related field preferred. Equivalent hands-on experience will be considered.
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×