Executive Escalations & Incident Leader; Hybrid
Listed on 2026-10-07
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IT/Tech
Business Continuity, IT Support
Location: Northern
Outreach is seeking a Staff Technical Escalations Manager to own complex, executive-visible escalations and coordinate cross-functional incident responses across Product, Engineering, Success, Technical Account Management, and Support.
You will lead the incident management program, drive post-mortems, and deliver measurable risk reduction while maintaining clear executive-level communication and accountability in a hybrid Atlanta or Seattle environment.
The following role is for a Executive Escalations & Incident Leader (Hybrid) with Outreach.
Our organisation is growing, and we are hiring a Executive Escalations & Incident Leader (Hybrid) in Northern, KY, United States.
This position is for the Executive Escalations & Incident Leader (Hybrid) role at Outreach.
We are seeking a motivated Executive Escalations & Incident Leader (Hybrid) to join Outreach in Northern, KY, United States.
Consider building your career as a Executive Escalations & Incident Leader (Hybrid) at Outreach.
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