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Customer Tech Support Specialist - Internet & Wi‑Fi

Job in Northern, Floyd County, Kentucky, USA
Listing for: IQ Fiber
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: Northern

IQ Fiber in Jacksonville, FL is seeking a Customer Technical Support Representative to provide technical support for our fiber internet service via phone, chat, and email. You will troubleshoot home Wi‑Fi and internet connections, assist with new service requests, installations, and billing questions.

The role requires a customer‑first mindset, strong problem‑solving skills, and the ability to document interactions in our systems. On‑site work at our Southpoint location is required.

We are currently recruiting a Customer Tech Support Specialist
- Internet & Wi‑Fi for our team in Northern, KY, United States.

This is a great role to take on the Customer Tech Support Specialist
- Internet & Wi‑Fi role at IQ Fiber.

As a Customer Tech Support Specialist
- Internet & Wi‑Fi, you will play an important part at IQ Fiber in Northern, KY, United States.

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