Renewals Underwriter I

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.

Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

Working at Pie Insurance as a Renewal Underwriter I requires adapting your skills and experience to a cutting edge, data-driven approach to risk management. Our data-centric approach to underwriting is unparalleled, and we are disrupting the small business insurance market, one customer at a time. The Renewal Underwriting I role is responsible for reviewing and analyzing existing policies for renewal, including existing term file corrections and changes.

This role plays a part in building the Underwriting team’s robust portfolio by underwriting second and third-year renewals and smaller accounts.

• Review individual risks within renewal processes and level of authority, and determine pricing and coverage terms in conjunction with Pie's guidelines and within level of authority.
• Gather, consolidate, and input information from 3rd party services and partners.
• Check for accuracy of information and verify premiums.
• Quickly and effectively decide each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
• Achieve profitable growth through appropriate risk evaluation.
• Build and maintain outstanding customer relationships.
• Prioritize and resolve customer inquiries for documentation or support.
• Review of midterm change requests on policies, including entity changes, endorsements, experience modification endorsements, rate testing, and other duties as assigned.
• Work closely with Renewal Underwriter II on the assigned Renewal Underwriting Team to ensure that your book of business is being reviewed and processed per company SLAs.
• Provide technical assistance to cross-functional teams and partners regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverage.
• Maintain strong industry knowledge on WC underwriting and changes in market/account positions.
• Develop and maintain full knowledge of all forms, coverage ratings and manuals for the specific line being underwritten.
• Participate in testing of new systems and system updates to ensure they are working as expected.
• Take on other tasks, responsibilities and projects as needed.

• High school diploma or GED is required. Bachelor’s degree is preferred.
• 2+ years of insurance experience in a customer service, audit, underwriting and/or sales role required.
• A minimum of one year of experience with commercial lines required, workers’ compensation or other P&C lines preferred.
• Experience verifying businesses using a variety of web-based research tools, like OSHA and SAFER, is required.
• Experience using Insurity and Salesforce preferred.
• Ability to produce quality work while managing a high-volume of transactions, as well as balance competing priorities quickly and effectively.
• Solid attention to detail and ability to context switch while working in a multi-state book of business.
• Demonstrated ability to send accurate and timely information to internal teams and external partners, to directly enhance and elevate the customer experience.
• Effective communication skills: possesses the ability to communicate clearly and concisely, closes the loop on open communications.
• Experience communicating in internal chat platforms, like Slack or Teams.
• Ability to quickly adapt to changes in work processes and systems.
• Desire to improve how insurance operates in a technology driven environment.
• Collaborative: demonstrates interpersonal and teamwork skills by considering the needs of others, achieving goals and builds buy-in with stakeholders, prioritizes the needs of others.

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify…