Senior Consultant, Insurance- AI & Automation

Senior Consultant, Insurance- AI & Automation

State / Region / Province

Arizona, California, Washington

Country

USA

Skills

Domain

Consulting

Interest Group

Company

ITL USA

Requisition

152372

Salary min

116875

Salary max

148125

Senior Consultant, Business Process Reimagination, AI & Automation, North America
About the role
The applicant should have experience in advising Insurance client executives, both business and IT, and experience leading teams working on Insurance business process reimagination, optimization, AI and Automation engagements. Applicants should have some of the following experiences:

• Experience in working on Insurance Business Process across multiple Insurance product lines
  • Life
  • Annuities
  • Brokerage
  • Property & Casualty (Personal and Commercial Lines)
  • Employee Benefits
  • Disability Insurance
  • Long Term Care
• Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
• Process reimagination, process optimization, change management, design thinking type techniques.
• Experience in process discovery, process assessment by identifying opportunities for process improvement and business process automation.
• Worked on end-to-end current state mapping and future state solution creation.
• Experience in end-to-end business process automation engagements with insurance carriers.
• Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI.
• Digital transformation, modernization programs.
• Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc.
• Experience implementing Automation platforms like UiPath/Blue Prism/Automation Anywhere/Pega Robotics/Appian for Insurance operations.
• Competency in SharePoint, PowerBI, JIRA/Trello/ADO.

Senior Consultant, Business Process Reimagination, AI & Automation, North America
About the role
The applicant should have experience in advising Insurance client executives, both business and IT, and experience leading teams working on Insurance business process reimagination, optimization, AI and Automation engagements. Applicants should have some of the following experiences:

• Experience in working on Insurance Business Process across multiple Insurance product lines
  • Life
  • Annuities
  • Brokerage
  • Property & Casualty (Personal and Commercial Lines)
  • Employee Benefits
  • Disability Insurance
  • Long Term Care
• Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
• Process reimagination, process optimization, change management, design thinking type techniques.
• Experience in process discovery, process assessment by identifying opportunities for process improvement and business process automation.
• Worked on end-to-end current state mapping and future state solution creation.
• Experience in end-to-end business process automation engagements with insurance carriers.
• Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI.
• Digital transformation, modernization programs.
• Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc.
• Experience implementing Automation platforms like UiPath/Blue Prism/Automation Anywhere/Pega Robotics/Appian for Insurance operations.
• Agile / Scrum / Kanban Methodology.
• Competency in SharePoint, PowerBI, JIRA/Trello/ADO.

• Client Relationship and Development: Regularly interacts with clients, including clients at senior levels. Expresses himself/herself well to clients and answers questions fluidly. Earns client’s respect.
• Client Delivery: Delivers high-quality client outputs on time, more or less independently:
  Seeks advice and counsel where needed. Begins to mentor and direct the efforts of others.
• Consulting Behaviours: Works independently with minimal oversight. Identifies and seizes opportunities by taking decisive action. Maintains flexibility on the job; adjusts schedule, tasks, and priorities when necessary. Demonstrates learnability. Shows willingness to step outside of comfort zone and take on new challenges and…