Virtual Auto Estimator - CST

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

As a Virtual Auto Estimator on our NEST team, you will be responsible for writing initial vehicle damage estimates. In this role, you’ll collaborate closely with body shops and customers by reviewing vehicle damage photos and producing high‑quality initial estimates in a fast‑paced, high‑production environment

The ideal candidate has a strong foundation in auto technical estimating skills, a solid understanding of repair procedures, and the confidence to negotiate effectively with repair facilities. Experience in CCC and Microsoft applications is essential.
Candidates located in the Central Time Zone who hold an active insurance license are highly preferred. Previous experience in the auto insurance industry is also strongly desired.

• Applies thorough understanding of regulatory compliance and fair claims practices
• Builds established relationships with both internal and external customers
• Exhibits proficient estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses
• Processes a deep understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the file within escalated authority limits

• This job does not have supervisory duties.

Skills

Auto Collision Repair, Auto Damage Appraisal, Auto Insurance Claims, Automobile Accidents, CCC ONE, Collaboration, Customer Satisfaction, Negotiation

Compensation

Base compensation offered for this role is:
Auto Adjuster Cons I: $26.49 - 37.50/hourly
Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

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