Unclaimed Property Claims Analyst

Job Responsibilities
The State Treasurer’s Office is seeking an inquisitive and detail-oriented claims analyst in the Unclaimed Property Program (UPP) that is passionate about our mission of returning unclaimed property to its rightful owners. Provides expertise in the area of claims and customer service.

-Assists customers by phone, in person and virtually with information about the UPP. Performs searches for individuals and businesses searching for unclaimed property, and provides assistance regarding the claim process, including explaining documentation requirements.

-Reviews and approves general claims for payment within department guidelines. Performs in-depth research to ensure payment is made to the rightful property owner. Reviews and confirms validity of documents submitted by claimants to ensure appropriate payment of funds.

-Opens and preps daily incoming mail, accurately scans claim documentation into the system, and appropriately routes other mail to others as appropriate.

Serves as a backup for other team members as needed to ensure continuity of service to constituents
** Multiple candidates may be selected from this posting.

Minimum and Additional Requirements

Agency

Minimum Qualifications:

• Bachelor’s degree and relevant experience.