Commercial Rideshare Injury Claims Adjuster - Weekend

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35935

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team.

We tackle challenges head‑on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Workplace:
Hybrid ( #LI-Hybrid ) or Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office.

Applicants beyond fifty (50) miles may still be considered.

Start Date: TBD

Location:Remote or Hybrid if within 50 miles of a local office.

Training

Work Hours:

Monday - Friday, 8:00 am - 4:30 pm Local Time

Normal Business

Schedule:

Multiple weekend schedules are available, options include:
Tues-Sat or Sun-Thurs

* Virtual shifts worked on Saturday and Sunday are counted as on‑site days, reducing the required in‑office days during the work week to one day.

This position handles Tier 3 mid-loss auto policy claims requiring in-depth claim investigation, coverage confirmation, damage assessment, liability determination, and settlement negotiation. The role owns the entire claim process and serves as the primary point of contact to facilitate claim resolution. This position uses in-depth expertise to manage claim scenarios such as multi-vehicle auto losses with comparative negligence and bodily injury losses pertaining to soft tissue injury, fracture, dislocation, ligament injury, herniated disc and nerve injuries.

In addition to claim issues handled at lower tier levels, this position investigates coverage issues requiring in-depth investigation, policy interpretation, and knowledge of state statutes and case law such as those with applicable exclusions or endorsements. Works within prescribed authority to proactively and accurately resolve claims. Escalates claims with exposures exceeding financial authority or Tier 3 complexity to supervisor.

• Evaluates bodily injury claims promptly including assessment of medical and general damages and wage loss. Analyzes injury causation for all alleged injuries.
• Evaluates, sets, and updates case reserve amount for injury exposures throughout the life of the claim.
• Negotiates settlement of bodily injury claims with unrepresented claimants and with represented claimants attorneys.
• Recognizes and investigates all potential claim exposures, including injury exposures.
• Conducts investigations by obtaining recorded statements of involved parties.
• Collects police reports, vehicle photos, scene inspections, signed medical authorizations, medical bills and medical records, and other supporting evidence.
• May conduct in-person or virtual meetings with customers based on claim needs.
• Analyzes duties owed and breached by all potential…