Property Claims Adjuster

Overview

Make an Impact Where It Matters Most

Are you an experienced property claims professional looking for an opportunity to handle meaningful commercial losses while enjoying a mix of fieldwork, autonomy, and collaborative decision-making? Join our team and play a critical role in helping businesses recover from property losses by delivering expert claim handling and exceptional customer service.

As a
Property Claims Adjuster
, you will manage a portfolio of
commercial property claims of moderate complexity
, leveraging your investigative expertise, coverage knowledge, and relationship-building skills to drive fair, timely claim resolutions. This role offers the flexibility to work both remotely and in the field, utilizing advanced technology and industry-leading tools to evaluate damages and settle claims effectively.

What You'll Do

• Take ownership of a diverse inventory of commercial property claims from first notice through resolution.
• Investigate, evaluate, negotiate, and settle claims while ensuring compliance with policy provisions, company guidelines, and regulatory requirements.
• Conduct on-site inspections of damaged properties to assess losses, document damage, gather evidence, and determine scope and cause.
• Utilize innovative virtual inspection technology, including the Claim Xperience platform, to efficiently evaluate damages and expedite claim resolution.
• Analyze policies, contracts, estimates, invoices, repair documentation, and other claim-related materials to determine coverage and damages.
• Apply sound judgment to interpret policy language, identify applicable coverages, and evaluate exclusions.
• Establish and manage claim reserves, ensuring they accurately reflect exposure throughout the life of the claim.
• Negotiate settlements confidently within authority limits and recommend resolutions on higher-exposure claims.
• Collaborate with contractors, consultants, engineers, forensic experts, attorneys, public adjusters, brokers, agents, and policyholders to achieve effective outcomes.
• Proactively communicate claim status, expectations, and resolutions while delivering a high level of customer service.
• Identify emerging exposures, recovery opportunities, and potential risks that could impact claim outcomes.

What Makes This Opportunity Attractive

• Work on
  commercial property losses
  that provide greater complexity and technical challenge than routine personal lines claims.
• Enjoy a balanced combination of
  field investigations and desk-based claim management
  .
• Leverage modern claims technology to improve efficiency and enhance the customer experience.
• Gain exposure to a wide variety of property losses, stakeholders, and coverage scenarios.
• Exercise independent judgment while partnering with a supportive and experienced claims team.
• Build technical expertise and position yourself for future advancement within a growing claims organization.

What We're Looking For

• Proven experience handling property claims, preferably commercial property losses.
• Strong understanding of property damage assessment, coverage analysis, investigation techniques, and claim resolution practices.
• Experience working with contractors, public adjusters, engineers, restoration vendors, and legal representatives.
• Ability to inspect properties, evaluate damages, and determine appropriate claim outcomes.
• Skilled negotiator with strong analytical, organizational, and problem‑solving abilities.
• Excellent written and verbal communication skills.
• Comfortable managing competing priorities and maintaining a high level of customer service.
• Proficiency with claims systems, virtual inspection technology, and standard business software.
• Appropriate adjuster licensing and industry credentials, where required.

Ideal Candidate

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