Insurance Operations Specialist

ABOUT AUTORISK

Auto Risk is a growing highly niched commercial independent Insurance agency built on deep industry expertise. We are actively integrating AI-assisted tools into our workflows — from renewal provisioning and pre-work, policy analysis to client communication and underwriting support. We are looking for an Insurance Operations Specialist who sees technology as a force multiplier: someone who brings strong P&C fundamentals and genuine curiosity about how AI can make complex insurance work faster and smarter.

Account &Renewal Management

• Work assigned accounts 60 days prior to renewal; prepare and deliver binders within 3 days of receipt.
• Review renewals to identify non-standard policies that can be rewritten in a standard program, using AI-assisted tools to surface opportunities.
• Obtain updated client exposure information and complete renewal applications 60 days before renewal date.
• Prepare renewal applications for businesses through companies no longer represented, at least 45 days prior to renewal.

Underwriting & Market Negotiation

• Perform underwriting functions to ensure classification and rating accuracy on new and renewal business, including review of AI-generated risk flags.
• Negotiate pricing, policy conditions, and terms with insurance markets.
• Review quotes and recommend best coverage options for price and coverage; document all related conversations.
• Participate in discussion and review of current market conditions on specific accounts.

Client Service & Communication

• Maintain timely, thorough interactions with clients and carriers to minimize & exposure.
• Document all material conversations with insureds and carriers per operations manual; supports AI-assisted client history analysis.
• Review termination and cancellation notices within 48 hours to determine appropriate action.
• Assist clients with claims reporting as requested.
• Support clients through the Premium Audit Process, including audit form completion and explaining debit/credit premium summaries.

Required

• 2+ years of Property & Casualty (P&C) insurance experience.
• Ability to reliably commute to or relocate to Denver, CO 80210 before start date.

Preferred

• Active Property & Casualty (P&C) License.
• Experience with agency management systems such as AMS
  360, Applied Epic, or Hawk Soft.
• Comfort working with and integrating AI tools in a professional context, or genuine curiosity about AI in insurance.
• Ability to evaluate AI-assisted outputs and provide feedback to improve workflow accuracy.
• Strong documentation habits and attention to detail.

• Starting pay: $25.00 – $30.00 per hour; increases to $28.00 to $35.00 per hour after 60 days.
• Full-time | Monday to Friday | Day shift.
• Health, Dental, and Vision Insurance.
• Flexible schedule.

Auto Risk is investing in AI-assisted underwriting support, automated renewal workflows, and smarter client communication tools. You would be joining at a stage where your input directly shapes how we adopt and refine these systems — not inheriting a finished product but helping build something better. We believe the best insurance professionals of the next decade will combine deep domain expertise with technological fluency.

If that describes you, we’d love to talk.

This job description is not intended as a contract and is subject to unilateral change and revision by management with or without notice at any time. Any written contractual agreements will supersede this job description.