Daily Claims Representative; P&C Insurance Job Northern Kentucky USA,Insurance

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

Our team of experienced desk adjusters are the best of the best when it comes to handling homeowner property claims. In this role you will act as the liaison between Swyfft's policy holders and vendors by providing a fast and friendly claims experience. A "Swyfft" mindset equals happier policy holders.

* This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI.

Some travel for day-to-day work, team meetings, and training will be required.

Key Responsibilities:

(What you'll be asked to do)

Investigate, analyze, and determine the extent of liability concerning first party homeowner property losses and damages.
Effectively communicate with policyholders, agents, and service providers via phone, email, and internal systems to accurately document claim details.
Successfully manage a pending claim load at varying stages of the claims process.
Interpret and apply the details of an insurance policy to ensure the accuracy of payments and claims declinations.
Interpret and apply computer generated loss estimates, engineer's reports, and construction terminology.
Update and maintain comprehensive claim handling notations in our electronic claims management system and other related applications.

The Successful Candidate: (What we're looking for)

Ensure that all assigned claims are resolved timely, reserved accurately, and handled fairly and in compliance with company guidelines.
You come to us with a proven track record of handling claims and homeowner property losses. Previous field adjusting and/or construction experience is extremely valuable to us.
You have a solid technical background that includes an excellent understanding (and hands‑on experience) in loss estimating, homeowner policy coverage and construction.
You're comfortable working in a metrics driven claims environment.
Both internal (your peers) and external clients commend your excellent communication and follow-up skills.
You're detail oriented, organized, and can multi-task like nothing anyone has ever seen before.
You're a get the job done, self-starter that thrives in a fast-paced, team-oriented environment.

Some Requirements:

5+ years of experience as a desk adjuster in the homeowner/property industry. Adjusting all perils (Plumbing (water mitigation), theft, vandalism, wind, hail, and fire.
Ability to understand various policies and how to evaluate and apply appropriate coverage.
Comfortable with contractors and vendors to resolve claims efficiently and within the policy provisions.
Experience conducting recorded statements.
Exceptional written and verbal communication skills including drafting professional letters and e‑mails.
Ability to stay calm…