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Desk Property Claims Adjuster

Job in Northern, Floyd County, Kentucky, USA
Listing for: Frankenmuth Insurance Company
Full Time position
Listed on 2026-09-20
Job specializations:
  • Insurance
    Insurance Claims, Risk Manager/Analyst, Insurance Analyst, Underwriter
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Summary:

Under limited supervision and with independent judgment, investigates, evaluates and resolves/disposes of general property, casualty and/or workers compensation claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability liability and damage in accordance with policy provisions by performing the following duties.

  • Candidate that has commercial experience handling property 1st party claims within our footprint (NC, SC, KY they have to be licensed)
  • Work hours are 9 am - 5:30 pm M-F, handle claims from start to finish, average 40-45 claims per month, must have commercial exp in inland marine, cyber, equipment breakdown, business interruptions, structure loss.
  • Need to have the ability to review policy language.
Essential Duties and Responsibilities:
  • Follows corporate policies, procedures, and fair claims handling practices
  • Investigates claims to determine validity and extent of liability, including:
    • Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
    • Reviews and evaluates documentation, including applications, reports, and statements
    • Monitors appropriate claim outcomes through self-audit process
    • Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
    • Ensures legal, regulatory and fair claims handling compliance
  • Sets or recommends reserves based on results of claim investigation.
  • Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
  • May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including
    • Conducts in-depth interviews and/or scene inspections
    • Attends settlement conferences and/or trials
  • May serve as a member of project teams, contributing to the achievement of project objectives.
  • Provides leadership to junior staff by training and providing guidance. May provide input to management regarding junior staff performance.
  • Performs other duties as assigned.
  • Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education/

    Experience:

    Level 5:
    Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training.

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