Insurance Renewal Specialist

This job description is intended to be a general guideline for applicants,employee sand managers. Management reserves the right tomodifyjob responsibilities,expectations and qualifications.

Responsible for reviewing client’s renewals, looking into premium increases,identifying any gaps in coverage or coverage errors or omissions, and remarketing accounts as needed.

• 1. Review and compare client’s current policies with their renewal policies and investigate the reason for any major increases in premium. (30-40%)
• 2. Advise client’sregardinginsurancecoveragesand risk management issues.
  
  Identifyanyadditionalinsurance needs, gaps in coverage or possible incorrect/outdated information. (20-30%)
• 3.Requote client’spolicies as needed or as requested. Send applications/cancelation forms, issue newpoliciesand enter information into the agency management system as needed. (20-30%)
• 4. Stay up to date on carriers’ policies, packages, coverages,discountsand underwriting guidelines. (5-10%)
• 5. Reportimmediatelyany circumstances that may lead to potential or actual Home Services errors and omissions claims and/or any Department of Insurance or related complaints to VP, Insurance Operations and CEO. (0-5%)
• 6. Perform anyadditionalresponsibilities as requested or assigned. (0-5%)

• Meet all performance and behavior expectations outlined in thecompanyperformance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time framesand with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures.

• Education:
  
  Minimum of high school diploma or the equivalent.
• Experience:
  
  5+ years inpersonal linescustomer service.
• Knowledge and
  
  Skills:
  
  Working knowledge of insurance agency operations, coverages, rates, markets, and applicable insurance laws/codes.
• Knowledge and
  
  Skills:
  
  Thorough knowledge of all personallinesinsurance products.
• Knowledge and
  
  Skills:
  
  Excellent analytical, problem-solving, and decision-making skills.
• Knowledge and
  
  Skills:
  
  Excellent oral, written, and interpersonal communication skills.
• Knowledge and
  
  Skills:
  
  Proven automation, time management, and organizational skills.
• Other:
  Current state personal lines insurance agent/broker license.

$23.50 - $28.70 hourly; actual wage is based upon education and experience.

• Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.