Tech - L3 Server Repair CA

Education Level High School
- Daily Responsibilities – 90%  * + Inspect, test, and diagnose servers    + Replace parts as needed    + Conduct and analyze server stress tests    + Document all symptoms, test results, and parts replaced in shop floor tool    + Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel    + Provide back up for QC, inspection, whole unit repair, and motherboard testing    + Maintain parts consumption    + Other duties as assigned by leadership
* Know basic server architecture
* Know how to assemble components to make server functional
* Run and understand testing diagnostics
* Understand basic networking architecture
* Understand basic error codes
* Able to trouble shoot common server errors and issues
* Motivated to solve problems
* Interested in constantly learning about servers and networking
* Increased understanding of testing and error codes
* Brings knowledge to enhance trouble shooting and diagnosis of failures
* Understands end to end flow of server repair process
* Know Linux commands and able to use terminal.
* Offers insights on process improvement
* Understands MB repair process, prefer if can read schematics.
* Provides feedback and collaborates with MB repair team## Qualifications

Education and Experience
* Education – High school diploma or equivalent technical experience, certifications in Server support and architecture desired
* Experience – troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
* Experience with replacing parts on servers
* Experience with server configuration
* Good written and verbal skills – needs to documents errors and repairs
* Industry/Environment:  Prefer to have worked in a PC or server type of environment
* Must be able to identify and resolve problems in a timely manner.

SMS’s

Competencies:

* Shows determination to achieve excellent results
* Committed to Process Improvement
* Demands top performance
* Inspires commitment

Physical Demands
* While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
* Employee must be able to lift objects approximately up to 50lbs
* Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions
* Must be able to tolerate moderate to high noise level in a warehouse environment
* Must be able to work in (hot or cold) weather conditions
* SMS Info Comm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.
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* Note:

* * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
* * to perform the essential functions.
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