Technical Sales Specialist

The
Technical Sales Specialist is a key sales team member, providing support and consultation on a global scale for work tooled/textured in the Asia Pacific region. In addition to interfacing with customers directly, this role acts as a liaison to internal stakeholders (sales, operations) in peer regions to ensure timely communication, job tracking/updates, consulting, and problem resolution for customer work in APAC.

As a trusted and professional sales team member, the Program Engineer promotes the combined offerings of Standex Engraving.

• Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality.

• Develop a strong consultative relationship with customers
• Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.)
• Provide customers with technical support and solutions (tooling, molded parts, etc.)
• Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at the facility
• Accurate and timely dissemination of information
• Performs intermediate to advanced part mark-ups and texture line-ups
• Attends customer meetings

• Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration.
• Manage program documentation, organize meetings, prepare progress reports. Control key program milestones and standardize program management processes.

• University degree (4 yr) or above.
• Basic Mandarin language skills (written and spoken).
• Ability to travel approximately 30% - 40% domestically and 3-4 international trips annually.
• Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes.

• Basic Chinese communication skills preferred.
• Experience with SAP (or another ERP system) is desired.
• Proactive and results-driven with strong execution; cheerful personality, eager to learn new knowledge with good adaptability.
• Excellent communication and coordination skills with a strong sense of responsibility
• Flexible working hours.
• Detail-oriented
• Good communication of technical details is essential, both verbally and in writing
• Self-starter with the ability to work under minimal supervision
• Ability to effectively interface with an array of customer personalities in various situations.
• Strong collaboration skills to work cross-functionally.
• Accurate transcription of information – proficient data entry skills
• Proficiency with Microsoft Office suite.
• Problem-solving and technical aptitude essential