Graduate Solutions Engineer

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs.

Partly is connecting the world's parts, and we're doing that by building the AI infrastructure layer for the global repair industry, starting with the $2tn automotive market. Our frontier model, Interpreter, is the world's first AI purpose-built to understand vehicle damage and the parts needed to fix it. Thousands of businesses across the global repair supply chain already rely on it.

Founded by ex-Rocket Lab engineers, we've tripled in size in the last 18 months and have recently raised a $50m Series B led by DST Global (Anthropic, Airbnb, Meta, Tik Tok, Spotify) and including Blackbird Ventures (Canva, Culture Amp etc.), WNDR, Activant Capital, Icehouse Ventures, Square Peg, Airtree, and Ecliptic Venture Capital. We're headquartered in Austin, with offices in New Zealand and London.

We're continuing to build a world-class team ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built, and our values are lived throughout every experience.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

In the Solutions Engineer role, you will excel at cultivating robust connections between our team and our clients, adeptly aligning industry demands with customer expectations and technical capabilities. Your knowledge of working with large data sets, and ability to pick up technical concepts, combined with your passion for the automotive industry, will be crucial in driving momentum in the business.

Reporting to the Dismantler Commerce team, your project scope will be wide and varied, providing you with exceptional learning opportunities that can be applied practically to your chosen career path. You will gain hands-on experience and lead research and development into the optimal experience for one of our key customer segments.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

Be the customer
. Become a super-user of Partly’s inventory management system - The Partly PIM - and other apps in the Partly ecosystem; understanding exactly how buyers rely on us to find the parts that fit their vehicle.

Scope, develop, and implement user-centric solutions that harness the power of the Partly Platform; delivering outstanding results in a way that maximises the success of the customer throughout a smooth onboarding journey.

Build integrations

Work closely with the Engineering team, providing well-defined requirements and guidelines to develop industry leading products. Engage with the customer in rigorous testing phases to iterate; ensuring that solutions align with the established criteria and providing constructive feedback for continuous improvement.

Strong verbal and written communication abilities, including the capacity to convey ideas clearly and persuasively to customers and colleagues.

Proficiency in analysing data with Python, Pandas and SQL

A logical and structured approach to problem solving
;
**** you often spend time outside of uni thinking about complex problems and opportunities for innovation.

Flexibility and adaptability in a dynamic work environment, staying up-to-date with industry trends and best practices.

Please note:

if you don't have all the skills or experience listed above but believe you could be outstanding in this role, please still consider applying. Many people count themselves out. We'd love the chance to learn more about you and why you're exceptional.

Healthy, Catered Lunches - Enjoy fresh, healthy lunches every workday in our Auckland, Christchurch, London, and Austin offices. With no meal prep needed, you can eat, connect, and refuel with your team. (And yes, snacks and drinks are always on hand.)

Healthy Body, Healthy Mind - We care about performing at our peak. Every team member gets a $1,000 annual wellness allowance (or local equivalent) on a Partly-branded card, provided through Airwallex. Use it on things such as gym memberships, rock climbing, physical therapy,…