Case Manager​/Paralegal - Personal Injury

Speaks Law Firm is seeking an experienced high volume Personal Injury Case Manager (Paralegal) to join our Wilmington team. Candidates must have at least two (2) years of experience working with a high volume of personal injury claims in NC.

No phone calls or recruiter inquiries please.

• Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals to discuss assigned cases or projects
• Drafting of legal documents including routine pleadings and motions, affidavits, and interrogatories; files motions and pleadings according to judicial procedures
• Interview clients and witnesses and prepare summaries of their statements
• Prepare, organize, store, and retrieve case files, which may include evidence, exhibits, depositions, pleadings, exhibits, and other items
• Monitor & manage client’s medical treatment
• Send requests for information including medical records & billing
• Maintain/organize client files
• Preparation and filing of general correspondence, e-mails, demand packages and other exhibits into Case Management Software
• Understand subrogation liens & disputing unrelated charges
• Complete balance sheets accurately reflecting Rule 414 payments/adjustments
• Familiarity with Medicare, Medicaid, and other health insurance portals

• High school diploma or equivalent
• Two (2) plus years of experience working with NC personal injury claims
• Passion for advocating for our clients and maintaining a positive attitude
• Strong organizational skills and attention to detail
• Intermediate computer skills
• Ability to effectively communicate and collaborate with clients and colleagues

• Associate's degree or higher
• Paralegal certificate a plus
• Experience with Smart Advocate software a plus
• Bilingual English and Spanish a plus

Competitive salary range depending on experience and qualifications.

At Speaks Law Firm, we don’t just manage cases—we help people rebuild their lives. Our culture is rooted in compassion, advocacy, and continuous growth. We offer:

• Competitive salary (DOE & qualifications)
• Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
• Paid time off and parental leave
• Opportunities for professional development and advancement
• A collaborative, supportive, growth-driven environment

Mission:
Help victims recover physically, financially, and emotionally.

Values:
Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, Connect.