Specialist, Operations

Job Details

Job Location:

Delco, NC 28436

Position Type:
Full Time Campbell Oil Company Operations Specialist

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

The Operations Specialist provides daily operational support to the Commercial Fuels department. This role works closely with Purchasing, Dispatch, Billing, Sales, suppliers, and haulers to help ensure loads are sourced, lifted, billed, and documented correctly. The position is focused on completing time-sensitive tasks, resolving operational issues, maintaining accurate system information, and supporting cost-saving and business-growth opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

• Family first atmosphere
• Benefits to fit your needs:
  Medical, Dental, Vision, Life, Disability, 401k
• Competitive Total Compensation Plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Daily Pay if needed
• Flexible Schedules for attending family events
• Professional Training
• Advancement opportunities
• Leadership Training

• Maintain accurate supplier, terminal, contract, carrier, and pricing information within company systems.
• Help ensure pricing feeds and back‑office systems are linked correctly to support purchasing decisions and historical pricing analysis.

• Review split-load fees, detention, rerouting charges, rejected-load costs, and other accessorial expenses.
• Work with internal departments to determine whether charges should be absorbed, billed to the customer, or charged back to a hauler.
• Support special projects, operational audits, process documentation, and other department priorities as assigned.

• The Operations Specialist is expected to independently complete assigned tasks, research discrepancies, communicate with the appropriate parties, and follow issues through resolution.
• Routine operational matters may be handled within established procedures. Pricing decisions, contractual interpretations, major customer issues, and significant financial adjustments should be escalated to the Commercial Fuels Manager.

• High school diploma or equivalent required.
• Associate or bachelor’s degree in business, logistics, supply chain, accounting, finance, or a related field preferred.
• Prior experience in operations, logistics, dispatch, purchasing, billing, transportation, or administrative support preferred.
• Fuel‑distribution, terminal, or wholesale‑industry experience is preferred but not required.
• Required
  
  Skills and Abilities
• Strong attention to detail and ability to identify discrepancies.
• Ability to manage multiple time‑sensitive tasks and follow each item through completion.
• Strong written and verbal communication skills.
• Strong organizational, problem‑solving, and record‑keeping skills.
• Ability to work quickly while maintaining accuracy.
• Basic understanding of pricing, freight, billing, and margin calculations.
• Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to learn fuel‑management, dispatch, pricing, and back‑office systems.
• Strong sense of urgency, accountability, and ownership.

• Execution and follow-through
• Accuracy and attention to detail
• Organization and prioritization
• Communication and teamwork
• Problem-solving
• Adaptability
• Accountability

• Accuracy and timeliness of completed tasks.
• Billing, sourcing, and hauler errors identified and corrected.
• Successful utilization of day deals, contracts, and supplier allocations.
• Timely completion of supplier, terminal,…