Fulfillment and Vault Supervisor

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At Curio Wellness we empower people to thrive by adapting plant nature to human nature. We are committed to transforming the conversation around cannabis, fostering a deeper understanding of its benefits, and ensuring that every product we offer meets the highest standards.

The Fulfillment & Vault Supervisor will be responsible for ensuring Vault Associates manage finished goods inventory and preparing shipments for delivery in an effective, secure, consistent, and expedited manner. The supervisor will oversee periodic cycle counts, address Metrc errors/adjustments, issue credit forms for any fulfillment errors, and be the conduit for Manufacturing/Cultivation to receive inventory. The Supervisor will provide a direct report on the work schedule to ensure the absolute availability of staff to prepare orders during multiple daily shifts and weekends.

In addition, the Supervisor will be able to perform and teach the duties and responsibilities of the Vault Associates.

Please note:

This position involves working with plant and manufacturing materials, which may include exposure to pollen, allergens, and other plant-related substances.

We recommend that applicants with known plant allergies or sensitivities consult with a healthcare professional before applying for this position.

include the following. Other duties may be assigned.

• Receiving, stocking, and transacting inventory moving from manufacturing/cultivation into the vault storage locations or areas.
• Participate in daily inventory control management practices within the Vault warehouse.
• Using existing ERP systems to perform inventory transfers, select sales orders ready to process, create pick documents, create shipments, Metrc requirements and manifesting.
• Utilize the Metrc system as required by regulatory controls to complete inventory or shipment processing.
• Maintaining accurate transportation schedules based on assignments created by Logistics.
• Accurately picking orders based on documents released.
• Accurately checking orders based on documents released and physical picks.
• Accurately packing and identifying delivery totes based on specified packing requirements.
• Accurately storing all vault records based on retention guidance.
• Overseeing physical inventory counts as prescribed by business policy, including monthly Field Day counts.
• Perform any tasks related to manufacturing and or cultivation, warehousing as assigned.
• Investigate customer complaints as assigned
• Investigate inventory discrepancies as assigned or found during cycle counts
• Use material handling equipment as required to perform assigned tasks.
• Interact with Sales teams for daily order management and release or other related info.
• Respond to general inquiries from the organization.
• Occasionally contact dispensary customers to troubleshoot issues
• Support cGMP within Vault to maintain certification status.
• Maintain 5S within the Vault for cleanliness and organization.
• Cross-train between Manufacturing and Cultivation facilities on Vault, Warehouse, and Floriculture processes.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The ideal candidate will embrace a mindset of Extreme Ownership, taking full responsibility for their contributions and driving positive outcomes.
• Strong attention to detail and very accurate data entry skills to maintain compliance
• Excellent computer skills, including Microsoft Office (Word, Outlook, and Excel)
• Deals with confidential information and/or issues using discretion and sound judgment
• Excellent written and verbal communication skills
• Ability to lift 50lbs without assistance
• Ability to work flexible hours daily based on business needs with little notice (early shifts, late shifts, weekends, as needed)

• Timekeeping & Attendance Management
• Performance Management & Reviews
• Work Quality &…