Shipping Lead

River Point Farms is seeking an experienced Shipping Lead to join our local onion processing team!

The Shipping Lead oversees daily shipping operations and provides day-to-day leadership for the Shipping team. This role prioritizes workflow, coordinates departmental activities, trains team members, monitors operational performance, and serves as the primary operational resource for shipping-related issues. The Shipping Lead ensures shipping efficiency, inventory accuracy, customer satisfaction, and continuous improvement while acting as the departmental lead during assigned shifts and in the absence of management.

• Coordinate and prioritize daily shipping activities to ensure orders are processed, loaded, and shipped accurately and on time.
• Provide day-to-day leadership, training, mentoring, and work direction to Shipping Coordinators and new team members.
• Monitor team workload, productivity, quality, and adherence to established procedures and compliance requirements.
• Coordinate carrier scheduling, transportation activities, and issue resolution with third-party logistics providers.
• Resolve complex shipping, inventory, documentation, transportation, and customer service issues, escalating concerns as appropriate.
• Oversee shipping transactions, inventory activities, shipment tracking, and reporting through ERP systems.
• Review shipping documentation, inventory records, and compliance requirements for accuracy and completeness.
• Lead inventory control activities, including cycle counts, reconciliations, discrepancy investigations, and corrective actions.
• Partner with Sales, Production, Customer Service, Warehouse, and management teams to support operational objectives and customer satisfaction.
• Assist with customer claims, quality investigations, and corrective action implementation.
• Monitor KPIs and operational performance metrics and support continuous improvement initiatives.
• Promote compliance with food safety, quality, workplace safety, and regulatory standards.
• Serve as the departmental lead during assigned shifts and in the absence of management.
• Perform other duties as assigned.

• High School Diploma or equivalent required.
• 5+ years of experience in shipping, logistics, warehouse operations, inventory control, or a related field.
• Forklift certified or willing to obtain certification as required by location.
• Advanced knowledge of ERP systems and Microsoft Office Suite, particularly Excel.
• Strong understanding of shipping operations, inventory management, transportation coordination, and warehouse processes.
• Demonstrated experience training, mentoring, or directing the work of others.
• Strong analytical, organizational, and decision-making skills.
• Excellent communication and conflict-resolution abilities.
• Ability to prioritize competing demands and lead operations in a fast-paced environment.
• Ability to exercise sound judgment and work independently with minimal supervision.

• * The physical demands below describe what is generally required to perform this job. Reasonable accommodations may be made for individuals with disabilities.
• Regularly lift, carry, push, and/or move items weighing up to 50 pounds, including raw materials, finished products, tools, or equipment.
• Perform work that involves prolonged standing and walking, with occasional sitting depending on task requirements.
• Frequently use hands and fingers to operate machinery, tools, conveyors, controls, and other processing equipment.
• Occasionally position self to access equipment, materials, or work areas, including reaching, bending, stooping, kneeling, crouching, climbing, or crawling.
• Communicate clearly to follow instructions and report problems or safety concerns.
• Have adequate vision to safely perform job duties, including near and distance vision, color recognition, depth perception, peripheral vision, and the ability to adjust focus.
• * The work environment below describes conditions the employee may encounter while performing this job. Reasonable accommodations may be made when appropriate.
• Work is performed primarily in a plant environment, with occasional exposure to office settings as job duties require.
• The role involves frequent interaction with moving mechanical components, including conveyors, processing equipment, and industrial machinery.
• Employees may regularly encounter wet or slippery surfaces, dust, and fluctuating temperatures, including hot and cold conditions typical of agricultural processing facilities.
• Occasional…