Logistics Coordinator

Description

The Logistics Coordinator supports timely movement of medications, packages, supplies, and delivery information by coordinating routes, communication, documentation, and logistics follow-up. The role is accountable for accurate, timely, dependable execution within established procedures and for escalating issues that fall outside assigned authority.

• Coordinate or support delivery routing, dispatch, package movement, pickup, returns, and other logistics activity.
• Communicate with drivers, pharmacy teams, facilities, and internal partners regarding delivery status, changes, or issues.
• Maintain accurate routing, delivery, package, and exception documentation in applicable systems.
• Respond to delays, missed deliveries, urgent needs, or other logistics exceptions and escalated appropriately.
• Maintain accurate records and documentation and protect confidential patient, team-member, customer, or business information.
• Manage assigned workload, deadlines, and follow-up responsibilities through completion.

• High school diploma, GED, technical training, certification, or equivalent experience, depending on the role
• Recommended minimum: 1 year of related experience.
• Demonstrated proficiency in the assigned work and ability to independently complete recurring responsibilities. Strong organization, communication, and problem-solving skills with ability to coordinate time-sensitive logistics and maintain accurate records.

Additional related experience and relevant technical, safety, or industry certification. Delivery, dispatch, route planning, pharmacy logistics, healthcare courier, transportation, or multi-site operations experience.

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. The employee must regularly lift or move up to 20 pounds and is frequently required to stand, walk, bend, and perform repetitive hand and arm movements. The employee is regularly required to communicate verbally and hear. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, the ability to adjust focus, and the ability to distinguish differences in color, shade, and brightness.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Work schedules and hours worked vary by location and position. The duties and responsibilities described in this job description are not a comprehensive list. Additional tasks may be assigned, and the scope of the position may change as reasonably necessary to meet business, operational, regulatory, or patient-care needs.

This job description does not create a contract of employment or alter the at-will employment relationship where applicable.