PL Warehouse Manager

Third-Party Logistics (3PL) Management Focus

Lead the operational performance and governance of ASML's third-party logistics warehouse partners, ensuring reliable service, inventory accuracy, quality, compliance, cost control, and continuous improvement.

Introduction to the Job

As a Warehouse Operations Manager at ASML, you will serve as the primary operational lead responsible for managing and governing third-party logistics (3PL) warehouse providers that support ASML's manufacturing, field service, inventory control, and reverse logistics operations. You will ensure external logistics partners meet ASML's expectations for inventory accuracy, service levels, quality, compliance, cost, capacity, and delivery performance.

Rather than directly supervising day-to-day warehouse labor, you will drive results through external provider leadership. You will establish clear expectations, monitor performance, lead operational reviews, manage escalations, and ensure corrective actions are implemented and sustained. You will build strong partnerships across ASML and with the 3PL while maintaining accountability for business outcomes.

Role and Responsibilities

As a Warehouse Operations Manager, you will own the operational governance and performance of outsourced warehouse operations. You will work closely with 3PL leadership, logistics partners, suppliers, and internal teams to resolve issues, improve processes, and support changing business needs.

3PL Governance and Performance Management

• Serve as the primary operational relationship manager for third-party warehouse providers.

• Establish, monitor, and continuously improve contractual service-level agreements (SLAs), key performance indicators (KPIs), and operational scorecards.

• Conduct regular operational reviews and formal business reviews with 3PL leadership, including performance trends, risks, capacity, quality, cost, and improvement priorities.

• Hold external providers accountable for receiving, putaway, storage, inventory control, picking, packing, shipping, ticket resolution, returns processing, and reverse logistics.

• Drive root-cause analysis and corrective-action plans when inventory, quality, safety, delivery, cost, or service targets are missed.

• Escalate recurring or material performance issues through defined governance channels and verify that corrective actions are implemented and sustained.

• Influence provider performance without direct authority by setting clear expectations, using data, and maintaining constructive accountability.

• Partner with Procurement and Supply Chain stakeholders to support contract execution, scope alignment, and service expectations.

Warehouse Operations and Material Flow

• Ensure inbound and outbound material flow supports manufacturing, field service, inventory control, and reverse logistics requirements.

• Monitor warehouse capacity, space utilization, workflow efficiency, throughput, labor readiness, shrinkage, and operational risk.

• Ensure the 3PL maintains safe, compliant, accurate, and reliable processes across all warehouse activities.

• Coordinate changing business priorities, volume fluctuations, urgent material needs, and capacity constraints with the provider and internal stakeholders.

• Oversee returns, RMA, disposition, and reverse-logistics performance, including turnaround time, traceability, and inventory accuracy.

Inventory, Quality, and Continuous Improvement

• Drive inventory accuracy through cycle counting, physical inventories, audits, reconciliation, discrepancy resolution, root-cause analysis, and corrective actions.

• Monitor inventory accuracy, transaction quality, aging, shrinkage, damage, and material traceability across the external warehouse operation.

• Challenge existing processes and lead improvement initiatives that strengthen quality, delivery, cost, capacity, and operational reliability.

• Use warehouse data and provider reporting to identify trends, quantify risk, and prioritize practical improvement opportunities.

• Ensure provider procedures and controls meet ASML quality, safety, security, and compliance expectations.

Financial and Resource Management

• Oversee annual warehouse budget planning, monthly cost tracking, forecast updates, and resource planning with the 3PL.

• Review provider labor, overtime, capacity, productivity, accessorial charges, and other cost drivers to ensure efficient execution.

• Partner with the provider and internal teams to develop business cases, cost-reduction opportunities, and investment recommendations.

Cross-Functional…