Janitorial Technician; Cleaning Crew​/Housekeeping Associate

## Janitorial Technician (Cleaning Crew/Housekeeping Associate)
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Parsippany, New Jersey:
Full time:
Posted Today:
JRTHE ROLE The Porter is responsible for the cleanliness, organization, and upkeep of Topgolf’s public areas, restrooms, and venue spaces. You’ll work under the direction of the Facilities team to complete housekeeping tasks, maintain safety standards, monitor supplies, and assist with light maintenance — ensuring the venue looks and feels its best for every guest, every shift.

This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons.

WHAT YOU WILL DOKeep the Venue Clean and Guest-Ready
* Complete all housekeeping tasks as directed by the Facilities and Operations management team
* Clean and sanitize restrooms, public areas, and common spaces to Topgolf’s cleanliness standards throughout every shift
* Maintain a keen eye for cleanliness across the entire venue — proactively addressing anything that falls short of standard
* Ensure all areas are presentable and welcoming for incoming guests at all times

Monitor Supplies and Assist with Maintenance
* Monitor the use and inventory of maintenance supplies and equipment, flagging shortages to the Facilities team
* Perform minor repairs and maintenance tasks as directed, such as replacing light fixtures or addressing minor plumbing issues
* Inspect the venue for safety hazards and report any deficiencies to the Facilities team immediately
* Adhere to all safety, health, and environmental policies and procedures at all times

Support the Team and the Guest Experience
* Work as a dependable, proactive team member under the direction of the Facilities and Operations teams
* Respond quickly to housekeeping and maintenance calls across the venue
* Communicate clearly with management about task completion, supply needs, and any issues that require attention
* Demonstrate Topgolf's Core Values in every interaction:
Fun, One Team, Excellence, Courage, and CaringWHY YOU’LL LOVE IT HERE
* You’ll play a key role in keeping one of the most exciting entertainment venues looking and feeling its best
* You’ll develop facilities and maintenance skills in a high-traffic, high-energy environment
* You’ll work alongside a team that values hard work, takes pride in the venue, and genuinely supports each other
* You’ll work in a place where your effort is visible in every guest experience — even if they don’t see you do itCORE COMPETENCIES FOR SUCCESS Being Resilient | You stay focused and thorough even during the busiest event nights, because the venue standard never takes a break.
* Remains calm and professional during peak service, high-volume events, and unexpected challenges
* Recovers quickly when things go sideways and helps the team do the same
* Manages the heat, literally and figuratively, without letting pressure affect the team's performance or morale
* Brings the same care and attention to the last task of the shift as to the first

Communicates Effectively | You stay in sync with the Facilities team, flag what needs attention, and keep the venue running at full standard.
* Listens to direction from the Facilities and Operations team and acts on it quickly and thoroughly
* Communicates proactively about task completion, supply shortages, and any areas that need immediate attention
* Reports safety hazards, maintenance deficiencies, and equipment issues to management without delay
* Contributes to a team environment where every member is set up to keep the venue at its best Customer Focus | You understand that the condition of the venue is part of every guest’s experience, and you own that.
* Holds themselves accountable for the cleanliness and…