Home Manager

POSITION TITLE: Home Manager

LOCATION: VOA DD Community, Northern Kentucky

STATUS: Full Time, Salary, Exempt

PROGRAM: Development Disability Services

REPORTS TO: Residential Service Coordinator

Volunteers of America Mid-States (VOA) is a non‑profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low‑income seniors, and we support individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. Volunteers of America was founded in 1896 and continues to be staffed by mission‑driven professionals building thriving communities.

Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work‑life balance, which includes the following:

• Health and Wellness:
  Employee Assistance Plans (EAP);
  Health and Wellness Program;
  Medical Coverage;
  Dental Coverage;
  Vision Coverage;
  Flexible Spending Account;
  Health Spending Account;
  Short Term Disability;
  Met Life Legal Plans
• Financial Wellbeing:
  Competitive Compensation Packages;
  Life Insurance (company paid); 403b retirement plan with company fund matching;
  Employee discounts;
  Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness);
  All company‑paid benefits and paid time off effective day one
• Work Culture:
  Integrity Committee;
  Compassion Committee;
  Retention Committee
• Training & Development: VOA LEAD Program – Leadership Development Program; VOA University – Staff Development; VOA Academy – Clinical Training and Development

Responsible for the daily operations of a supported living home for persons with developmental disabilities. This includes supervising and training a team of Direct Support Professionals (also known as Positive Behavior Support Technicians) covering all shifts in the home and ensuring 24‑hour availability to supervise the team.

High School diploma or equivalent. Experience in working in Human Services or related field. Supervisory and direct‑care experience preferred.

• Maintain safety of the home environment and cleanliness while following VOA policies and procedures for Home Safety.
• Supervise and assist consumers in maintaining wholesome and productive lives with an emphasis on assuring opportunities for consumers to achieve their vision.
• Perform all training of Direct Support Professionals per mandated curriculum as required by state and VOA policy.
• Perform all other duties as required by the Residential Coordinator.

• Accompany consumers on all scheduled or emergency medical appointments/consultations.
• Attend all Interdisciplinary Team Meetings/Circles of Support as assigned by the Residential Coordinator.
• Complete all weekly, monthly and quarterly documentation to assure compliance with PCISP and state regulations.
• Train all staff to specific individualized training per PCISP – detailed visions, negotiables, non‑negotiables, likes, dislikes, fears, etc.
• Plan and coordinate leisure, recreational and social activities.
• Assist consumers in maintaining relationships with family, friends, and guardians.

• Responsible for supervision of staff and assigned consumers. Available via phone or established process in the event of shortages or consumer emergencies.
• Develop staff schedules within budgetary constraints and guidelines to provide staff ratios based on consumer need and approved cost plans.
• Review on an ongoing basis hours worked and authorize pay by signing off approval on timesheets of DSPs.
• Submit timesheets in accordance with policy and procedure.
• Reconcile scheduled time and actual time worked by each staff member; participate in weekly determination of overtime use and implement plans to alleviate…