Manager, Physical Flows

Job Title:

Manager – Physical Flows

Division:
Consumer Products Division

Location:

Walton, KY

Reports To:

AVP – Walton Site Lead

Schedule:

Weekend shift 12 pm-8 pm Thursday - Monday. Also, be open to a flexible schedule depending on the business needs.

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. Come join our dynamic team!

The physical flows weekend shift Manager is responsible for the overall management and performance of the facility including office and warehouse operations, customer relations, information technology, quality, and security. In addition, this role is accountable for achieving company objectives and productivity standards, maintaining budget objectives and overall responsibility of managing/leading staff.

Job Duties:

• Develop and direct all staff to ensure the efficient and cost-effective operation and utilization of the facility
• Oversee all distribution services including receiving, storing, shipping, order fulfillment and handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met
• Oversee job assignments and labor schedules.
• Plan long-range labor needs based on sales forecasts and input from management
• Focus on continuous improvement and make recommendations to senior management on programs to improve operations
• Develop a space utilization plan to meet prescribed cost and service standards
• Monitor the space layout plan to ensure it continues to meet company standards
• Develop and implement an effective product locator system and update as necessary.
• Perform special projects/tasks as assigned

• Responsible to hire, train/develop, motivate, discipline, and terminate staff
• Direct the operations of warehouse staff to achieve prescribed objectives
• Develop and maintain a productive work team by creating programs for hiring, training, and professional development
• Match the skill and background of personnel to the work required.
• Apply sound communication and motivational techniques, create programs to supervise, counsel and discipline associates
• Ensure consistent guidelines are used for performance evaluation, recommending promotions, wage increases and terminations

• Ensure that procedures are in place for the efficient operation and utilization of all warehouse equipment
• Direct programs to ensure the safety of all personnel, equipment, and property
• Provide safety instruction to personnel as needed
• Report all work-related injuries immediately
• Provide immediate medical attention to injured employees as necessary
• Ensure compliance with appropriate government regulations

• Ensure standards are met and report quality variances

• Continually maintain a professional and courteous relationship with all internal/external customers
• Audit operation to ensure service standards are being met
• Meet with customers to discuss performance against KPIs
• Establish customer relations training programs for all front-line personnel

• Ensure current and accurate inventory control for all products

• Ensure the creation of the necessary warehouse information systems to meet company objectives and facilitate the efficient operations of the warehouse
• Ensure that necessary warehouse computer software and hardware are provided
• Remain knowledgeable regarding changes in hardware and software technology

• Ensure the security of the facility, its environment, employees, and contents
• Conduct regular instruction in…