Front Line Manager

Job Overview

At Car Max, all new managers complete a structured four‑month training program to ensure they are prepared to succeed in their new role. The Front‑Line Manager in Training is a training and development program designed to give a new Car Max manager the tools they need to assume the role of a Front‑Line Manager within the Service Operations department. All Front‑Line Managers in Training must successfully complete the training program before taking on the role of a Front‑Line Manager.

Training includes learning the following:

• Roles and responsibilities of functional areas within Service Operations
• End‑to‑end production process including inventory management, cosmetic and mechanical repair
• Fundamental management skills of leaders at Car Max through our Management Development Program

Upon successful completion of the Front‑Line Manager in Training Program, the new Manager will be placed in one of the following roles:
Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

This role plays a critical part in ensuring operational excellence and leadership readiness across the store.

• Ability to demonstrate learnings throughout the training program
• Support the execution of store procedures and processes
• Successfully complete the Management Development Program

• Work through and manage a team to achieve goals
• Read, interpret and transcribe data in order to maintain accurate records
• Demonstrate the ability to multi‑task
• Speak and listen effectively in working with customers/associates, both in person and over the phone
• Demonstrate computer skills with a variety of common and proprietary software
• Possess a valid Driver’s License
• Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions
• Requires walking or standing for extended periods of time
• Variety of work schedules with shifts that may include nights, weekends, and holidays
• Occasional travel to other work locations
• Follow all Car Max, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
• Wears Car Max clothing (acquired through the company store) at all times while working in the store

• 3+ Years of experience as a Manager

Car Max is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is: $54,500.00 - $95,500.00. May be eligible for bonus and equity.

Benefits:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90‑day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
• If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our Car Max Benefits website.