Site Manager, Operations & Maintenance

Company Description

Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge.

We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

The Site Manager, Operations and Maintenance, is responsible for overseeing the day‑to‑day operation, maintenance, and performance of the baggage handling system. This role ensures the safe, efficient, and timely processing of all baggage while coordinating closely with internal teams, contractors, and third‑party service providers. The Site Manager has overall accountability for the site and its personnel, ensuring system reliability and driving continuous improvement across all aspects of the baggage handling operation.

This role will support our Operations and Maintenance Site in Cincinnati/Northern Kentucky International Airport (CVG).

BHS Operations Management:

• Supervise and manage the daily operation of the baggage handling system (BHS), ensuring optimal performance, safety, and compliance with airport standards.
• Monitor baggage flow, assess system efficiency, and identify opportunities for improvement.
• Oversee BHS equipment, including conveyors, automated systems, and sorters, ensuring they operate at peak efficiency.
• Understand the contract deliverables and ensure our teams exceed these.

Maintenance & Troubleshooting:

• Work closely with the maintenance team to schedule and oversee preventive maintenance, addressing minor repairs, and ensuring all BHS components are fully operational.
• Lead troubleshooting efforts during operational disruptions and coordinate repairs with internal and external teams.
• Document and report any system downtime, operational failures, or significant issues to upper management.
• Ensure investigation into root cause and prevention actions are documented and reviewed with the team and customer.

Staff Management:

• Supervise a team of BHS Technicians, Supervisors, and other personnel, ensuring they are properly trained and follow established safety procedures.
• Manage work schedules, team performance, and provide regular feedback.
• Promote a culture of safety, teamwork, and continuous improvement within the team.
• Implement continuous training and up‑skilling BEUMER personnel for advancement and succession planning.

Compliance And Safety:

• Ensure compliance with all safety and security regulations, industry standards, and airport policies related to the facilities and the baggage handling system.
• Conduct regular safety audits, risk assessments, and emergency drills to prepare for system failures or baggage‑related incidents.
• Ensure proper handling of hazardous materials and maintain compliance with airport security protocols.
• Ensure team training and understanding of reporting requirements of incidents and actions items to prevent recurrence.

Coordination With Stakeholders:

• Liaise with airlines, ground handling companies, security personnel, and other relevant parties to ensure baggage handling meets operational standards.
• Act as the primary point of contact for any system‑related issues, acting as the intermediary between different teams and departments.
• Ensure procedures for baggage handling in emergency or contingency situations.
• Promote over communication to Airport Authorities and relevant stakeholders.

Performance Reporting & Analysis:

• Prepare and present regular reports on BHS performance, including system uptime, operational issues, maintenance activities, and staffing requirements.
• Analyze system performance data and recommend enhancements to improve efficiency, reduce downtime, and ensure a smooth flow of baggage and operation.

Project Management:

• Lead or assist in…