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Healthcare Call Center Team Lead

Job in Indian Hills, Jefferson County, Kentucky, USA
Listing for: North-South-Consulting-Group
Full Time position
Listed on 2026-08-01
Job specializations:
  • Management
    Healthcare Management
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Indian Hills

North-South-Consulting-Group seeks a Call Center Supervisor to lead a team supporting healthcare professionals and patients through a healthcare affordability program. You will provide day-to-day leadership, coaching, performance management, and operational oversight to ensure exceptional customer service and regulatory compliance.

The role emphasizes coaching, quality monitoring, attendance tracking, training support, and data-driven reporting to meet service standards and program goals.

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