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Cargo Services Manager — Airport Customer Experience
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-22
Listing for:
American Airlines
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Airport Operations & Services -
Customer Service/HelpDesk
Airport Operations & Services
Job Description & How to Apply Below
American Airlines is seeking a Customer Service Manager for Cargo Services in Chicago (ORD Cargo). The role leads airport personnel to deliver superior customer service and ensures safe, compliant operations within regulatory requirements.
The job offers a competitive salary and growth opportunities within the Cargo Services team. You will manage station teams, coordinate with external and internal customers, and uphold a culture of integrity and service excellence.
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