Vice President, Operations

Select how often (in days) to receive an alert:

Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition.

We help customers keep their operations running by delivering the right products when they need them—because

We Can Supply That™.

Why Join Global Industrial

At Global Industrial, we’re
One Team
committed to
delivering value
and empowering our associates to grow. Our culture is built on:

• Meritocracy & Pay for Performance
  – Your impact drives your rewards
• High Say-Do Ratio
  – We follow through on our commitments
• Career Growth & Internal Mobility
  – We invest in your future
• Collaboration & Accountability
  – One team delivering real results

Make an impact. Be recognized. Grow your career with us.
Global Industrial — Delivering Value Starts Here

The Vice President of Operations reports to the SVP, Operations and will have responsibility for the strategic direction and management of the operations team, consisting of the company’s distribution centers, as well as its transportation function. This position requires the strategic agility to move through all levels of the organization - up, down, and across all portions of the business to drive operational excellence and support Global Industrial’s focus on improving customer experience.

He/she will likewise display a high level of emotional intelligence, emphasize development of talent throughout the operations organization and act as a servant leader pushing the team forward. Finally, the Vice President of Operations will bring a strong knowledge of the P&L implications supporting the company’s distribution center network and drive consistent quality through on-the-ground leadership.

KEY RESPONSIBILITIES

• The Vice President of Operations will be responsible for the following, but not limited to:
• Assess, refine and execute the operational and distribution network strategy necessary to support the current and future commercial strategy of the Global Industrial Company.
• Create and lead a culture that continually looks for operational improvements, optimizes work processes to gain efficiency, sets goals and achieves cost cutting measures, and regularly conducts root cause analysis and process improvement for key quality and systemic operational issues.
• Implement and fine-tune a robust set of KPIs that measure all meaningful aspects of Global Industrial’s distribution and transportation network. Use these KPIs to lead a world class distribution and transportation team.
• Develop and manage a customer experience strategy for the operations team, consistent with broader Global Industrial policy, by balancing the needs of the external customers with the working capital requirements for a leveraged distribution business.
• Continually raise the bar regarding expectations and performance to ensure continued success and growth by making difficult personnel decisions when improvement is not demonstrated.
• Foster greater coordination between the operations team and other functions, such as marketing, product management, sales, and finance to maximize any communication that could improve fulfillment, order forecasting, profitability, and customer experience.
• Lead the operations team’s capital investment planning by using analytical modeling to make facility, equipment, and expansion recommendations.
• Develop a culture that places high importance on safe operations and timely safety incident reporting.
• Inspire and energize the operations and transportation organization, contributing to the development of a high performing team.

The ideal candidate will have a proven track record leading operation in a fast-growing distribution business, including experience in complex, dynamic organizations where growth (organic and inorganic) and customer experience are dependent upon operational efficiencies and improvement.

• Minimum 10 years of experience with Multi-SKU, pick/pack distribution and…