Manager, Water Operations - NH
Listed on 2026-09-12
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Management
Operations Management, Water Management
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Manager, Water Operations - NHFull-Time Regular Full-Time Management AWA Hampton-NH
22 days ago Requisition
Salary Range: $ To $ Annually
Our Company
More than a utility company, Unitil provides energy for life.
Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.
Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.
Take advantage of a comprehensive benefits package.
Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.
* Note:
Benefit offerings may differ between union and non-union employee groups.
Position Purpose
Supervise, plan, schedule and complete construction, operation, service, inspection, and maintenance of the Company’s water sources of supply, treatment, distribution, and sewer collection systems in New Hampshire, including the repair and restoration of service during emergencies. Responsible for the effective management of local resources as required to meet the company’s mission and goals, while ensuring the reliable and efficient delivery of water service to customers.
Collaborates with operations and engineering colleagues to ensure the effectiveness of operations business processes and practices; and with Business Development, Communications, and Customer Service personnel to foster successful relationships between Unitil and its service area communities and customers. Ensures that all work activities and interactions with customers, community leaders, and regulators reflect the highest standards for conduct and professionalism.
** The Manager must provide 24/7 emergency response as needed to ensure resources are available for all water emergencies such as leaks, pressure support, system disturbances, production, and public safety issues.
Time %
End Results
30%
Project Management
:
Develops and maintains scope, schedules, and budgets for personnel, materials, and other resources as required to ensure the judicious completion of system required maintenance, inspection, construction, service, and operations projects. Establishes and articulates departmental goals, priorities, and expectations. Plans, organizes, and supervises the work of supervisory personnel and field crews to ensure efficient and effective performance. Manage relationships with labor unions and represented employees to resolve conflict and ensure effective work practices.
Ensures that system operation, construction, service, and maintenance activities comply with all federal, state, and local regulations, as well as company standards.
- Directs and develops goals, objectives, and schedules to conduct required maintenance and inspection activities. Implements the plan with emphasis on quality and regulatory compliance.
- Directs a comprehensive damage prevention program. Ensures the program is implemented utilizing guidelines from industry best practice, regulatory requirements, and company standards.
- Directs construction activities used for the expansion and/or replacement of the water distribution system. Implements the plan with a strong customer…
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