Senior Director, Labor Relations, Field Operations
Listed on 2026-08-30
-
Management
Regulatory Compliance Specialist, Contracts Manager
Description
Senior Director, Labor Relations, Field Operations
Labor Relations Department
Supervisor:
Deputy Chief Labor Relations
Work location:
2 Broadway, New York, NY 10004
Hours of work: 8:30 am - 5:00 pm (7.5 hours/day) or as required
Full/Part-time: FULL
Salary Range: $145,615 - $182,019
Deadline:
Until filled
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
OpeningThe Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Job SummaryThis position is accountable for promoting a positive labor-management relationship directing the activities of the Directors of Labor Relations, Field Operations for the Department of Buses, Department of Paratransit and various Operations Support Divisions, including but not limited to Traffic Checking Operations. This position will provide guidance and direction to Senior Management of the Departments and their Divisions on discipline, contract interpretation and Authority policies and procedures, to assure consistent applications of principles of progressive discipline, as well as Authority rules, contracts and procedures.
Responsibilities- Directs and supervises the daily activities of Directors of Labor Relations, Field Operations for the Department of Buses, Department of Paratransit and various Operations Support Divisions, including but not limited to Traffic Checking Operations under the direction of the Deputy Chief, Labor Relations.
- Directs the administration of high-volume labor dispute resolution caseload to ensure implementation and proper administration of the progressive discipline system and promote fair and equitable treatment of all employees within that system. Supervises the preparation and handling of disciplinary charges involving alleged violations of Agency rules, regulations and policies. Resolves union and employee grievances and complaints through negotiated grievance procedures.
- Gives direction and guidance to Department and Division Heads as well as field management for the Department of Buses, Department of Paratransit and operations support divisions on wide variety of labor relations issues and applicable negotiated labor agreements to facilitate business objectives and avoid serious adverse consequences.
- Directs training of Labor Relations team, departmental management and supervision in the proper implementation and administration of negotiated labor agreements for multiple bargaining units.
- Assist with development of divisional proposals for collective bargaining to achieve optimum settlements.
- Serves as management member for Tripartite Arbitration proceedings.
- Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
- Coordinate responses to information requests from various stakeholders.
- An equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.
- Must have litigation experience as Labor Attorney.
- Must have knowledge of Labor Law and/or Civil Service Laws, extensive knowledge of rules and regulations, working conditions and contracts for NYC transit and MaBSTOA.
- Excellent communication, interpersonal and negotiations skills.
- Excellent organizational and presentation skills.
- Demonstrated ability to work with all internal levels within a given organization,…
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