Manager - Physical Inspection

Manager – Physical Inspection

Location Requirement:
Must be a resident of Illinois or willing to relocate.

At IHDA, we strive to create and maintain a work environment that promotes diversity, recognition, and inclusion. We are committed to hiring and investing in individuals with diverse talents and backgrounds to ensure a range of perspectives and experiences inform and guide our work in financing affordable housing throughout the State of Illinois.

• National Standards for the Physical Inspection of Real Estate (NSPIRE)
• Real Estate Assessment Center (REAC) requirements
• Microsoft Office Suite
• HUD inspection software (including REAC)
• Inspection software (preferably INSPECT CHECK)
• LIHTC
• HOME
• Section 8
• Risk Share
• Tax-Exempt Bonds
• Illinois Affordable Housing Trust Fund

• NSPIRE certification (required within one year or at earliest available date)
• REAC certification (required within one year or at earliest available date)

The Illinois Housing Development Authority (IHDA) is one of the nation's preeminent Housing Finance Agencies and one of the State of Illinois' ten largest financial institutions. Our mission is to finance the creation and preservation of affordable housing across the state. IHDA oversees more than 20 federal and state programs on behalf of Illinois and serves as one of the state's primary resources for housing policy and program administration.

For more than 50 years, IHDA has led the state in financing and supporting affordable housing.

This position is housed within the Asset Management Department, which monitors the long-term physical, financial, operational, and administrative compliance of IHDA-assisted developments. The Manager – Physical Inspection position is part of the Contract Administration team.

The Contract Administration team coordinates operations and compliance with the Portfolio Analysis and Project Operations Compliance teams, as well as external development partners, to ensure the long-term physical condition and contractual compliance of IHDA-assisted developments. Core responsibilities include overseeing physical inspection compliance, administering Section 811/SRN/Mod-Rehab contracts, and managing data integrity, reporting, and system workflows across IHDA platforms.

• Analyze risk and regulatory requirements to develop and maintain schedules and assignments for required physical inspection activities in coordination with the Assistant Director – Contract Administration;
• Provide on-site presence at IHDA-financed developments, conducting quality assurance activities, leading training, and supervising staff and/or vendors (15–20% travel);
• Train, supervise, and assess Physical Inspection staff;
• Administer third-party inspection vendor contracts including onboarding, performance metrics, inspection outcome review, exception reports, quality control, contract compliance, vendor payments, and communications;
• Assign inspections to in-house and contracted personnel and provide oversight;
• Oversee quality assurance of inspections through data review, debriefings, and supervisory desk/on-site coordination;
• Oversee compliance filing process including IRS Form 8823 preparation, extension approvals, and timely submission;
• Maintain data integrity across IHDA systems;
• Develop relationships with USDA Rural Development staff;
• Serve as liaison for program auditors and audits;
• Develop and recommend policy/procedure changes based on audit findings;
• Participate in pre-closing, closing, pre-occupancy, post-closing, loan monitoring, watchlist, delinquency and other meetings;
• Refer troubled properties to Portfolio Risk Management group;
• Perform additional duties as assigned.