Case Manager Unit Supervisor

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
CASE MANAGER UNIT SUPERVISOR

Job Location :
Division of Developmental Disabilities
1455 South Alvernon Way, Tucson, Arizona 85711
400 West Congress, Tucson, Arizona 85701 Posting Details:

Salary: $58,510.18 - $65,900.02

Grade: 19

Closing Date: 9/07/2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video.

Come join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted bya DDD Qualified Vendor.

Essential Duties and Responsibilities include but not limited to:

• Supervises and directs work activities of subordinate staff; provides necessary training; provides technical advice and assistance to staff regarding development, implementation, or monitoring of member Individual Support Plans (ISP); completes performance evaluations
• Reviews cases assigned to work unit; assesses needs and assigns cases to staff members; reviews Individual Support Plan developed by Case Manager to ensure member needs are met; ensures assignment area is completed within established timelines in compliance with quality standards
• Attends and facilitates meetings, including but not limited to staff meetings, district supervisory meetings, meetings with representatives of other governmental and community organizations, and district and statewide work groups
• Meets with subordinate staff to assist with identifying necessary changes and modifications to Individual Support Plans
• Reviews, verifies, and authorizes expenditures to ensure compliance with budgetary constraints; prepares reported relating to cases assigned to the work unit; completes special projects as assigned, e.g., conducts unit, district, or statewide training as needed

Knowledge in:

• Knowledge of principles and practices of case management, methodology, procedures and techniques in development of Individual or Family Support Plans, Individual Service Plans, or Person-Centered Plans for people with developmental disabilities
• Knowledge of crisis management
• Knowledge of Federal and State Statues, agency policies and procedures relating to the care and treatment of persons with developmental
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA)

Skills in:

• Skills in team building
• Skills in workload management
• Skill in leadership
• Skills in problem identification and resolution

Ability in:

• Ability to assess needs and determine suitability of Individual Family Support Plans/Individual Service Plans, teaching, and coaching/training
• Ability to analyze issues and develop positive solutions
• Ability to supervise a unit of professional staff
• Ability to maintain confidentiality

N/A

• As required by AHCCCS Contract No. YH6-0014, a Case Manager Supervisor must be an…