Head of Customer Experience & Conversion Excellence
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-05
Listing for:
Novo Nordisk A/S
Full Time
position Listed on 2026-09-05
Job specializations:
-
Management
-
Marketing / Advertising / PR
Job Description & How to Apply Below
Novo Nordisk in Plainsboro, NJ seeks a Director of Customer Experience & Conversion Excellence to lead the evolution of customer experience into a measurable, cross‑functional discipline. You will partner with Brand, Novo Care, CRM, digital, analytics and other teams to reduce friction and drive measurable improvements across journeys.
This hands‑on leadership role requires building a high‑performing team, establishing a test‑and‑learn culture, and turning insights into concrete actions that
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