HR Manager - Shared Services

Overview

Job Summary:

The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records, I-9 Compliance, Employment Screening, and Unemployment. This role ensures operational excellence, regulatory compliance, and strategic alignment of HR services with the needs of Allegis Group Operating Companies.

The HR Manager II brings a comprehensive understanding of the concepts and principles of various HR operational functions and applies that knowledge to drive process improvement, vendor management, and cross-functional collaboration. This position involves direct supervision of Team Lead(s) and/or senior individual contributors and indirect oversight of a team of individual contributors.

In-Office Requirement:

• Required in-office presence at least 4 days per week

Essential Functions:

• Manage the day-to-day operations of one or more HR functional teams, monitoring volume, workflow, data accuracy, and overall quality of work
• Provide direct supervision of HR Team Lead(s) and/or senior individual contributors; provide indirect supervision of a team of individual contributors, including performance management, development, and coaching
• Monitor HR operational policies and procedures to ensure compliance with applicable laws, regulations, and standards; stay current on legislative and regulatory changes and their impact on organizational practices
• Conduct regular reviews and audits of operational processes to identify and mitigate compliance risks
• Provide guidance to Operating Company partners on legislative or compliance updates affecting their business
• Maintain accurate reporting and tracking of data relevant to functional areas for inquiries or audits from regulatory agencies
• Identify and drive best practices, standardization, reporting, and process improvements to deliver operational excellence to Operating Company customers and partners
• Promote awareness of compliance and/or process or policy updates impacting functional areas; offer and conduct training to field partners as needed
• Serve as primary point of contact for internal and external audits related to regulatory requirements or investigations within the functional area
• Serve as escalation point of contact for the team and customers for any issues the Team Lead is unable to resolve
• Manage third-party vendor relationships, including monitoring billing and performance, maintaining partnerships, and holding vendors accountable to pre-determined service level agreements and key performance indicators
• Build and maintain strong working relationships with Operating Company customers and partners; align HR processes and services to the strategic needs of the Operating Companies
• Consult with Operating Companies to provide solutions and improved processes as needed
• Assign priority work projects, review work in progress, and align resources to ensure adequate staffing levels
• Promote a fun, inclusive, and supportive team culture where new ideas are welcomed
• Perform additional duties as assigned

Budget Responsibility:

• Coordinates with Sr. HR Manager and Director to ensure any costs are in line with budget allocations
• Monitors vendor billing and performance to maintain cost efficiency within established budgets

Supervisory and/or Management

Experience:

• Direct supervisory responsibility for one or more Team Leads and/or elevated roles; indirect supervision of a team of individual contributors
• Establish operational and team objectives and goals
• Provide performance management and development of Team Leads and individual contributors, including conducting performance reviews and personal development plan coaching
• Conduct interviews…