Director of Operations AMER

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

At Nscale, our Operations team is accountable for the safe, reliable, and high-performing delivery of the critical infrastructure our customers run on. Our data centres are designed for high-density, high-performance AI workloads at scale, combining significant power capacity, advanced cooling technologies, sophisticated infrastructure controls, and rapidly evolving compute environments.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

We're looking for an experienced Director of Operations to lead the operational performance of our Ward County, Texas campus.

This is a senior leadership role with accountability for day-to-day operations, operational readiness, maintenance, incident response, risk management, team development, and continuous improvement across a highly complex, high-availability data centre environment.

Nscale's AI infrastructure requires an operating model that goes beyond traditional data centre facilities management. High-density compute, significant electrical loads, advanced cooling systems, rapid infrastructure deployment, and evolving AI technology create a dynamic environment where operational discipline, speed of execution, and sound technical judgment are critical.

You'll provide leadership across the Operations function, establishing clear accountability, strong operational standards, effective escalation paths, and consistent execution. You'll work closely with Engineering, Construction, Commissioning, IT/AI Infrastructure, Security, EHS, and Procurement to ensure the facility is operationally ready, maintainable, scalable, and capable of supporting Nscale's rapidly growing AI infrastructure.

This is a site-based leadership role requiring a strong operational presence at the Ward County