Academic Advisor

Position Specific Accountabilities

Under direct supervision of Director of Student Success and in collaboration with academic program and preparation partnership leadership, provide academic advising and support for assigned SOE programs and candidates.

Provide academic advising for candidates on routine and complex issues. Maintain ongoing communication with program candidates about SOE and university policies, processes and requirements regarding matriculation, standardized tests and official document needs, course registration, program changes and logistics, finances, financial aid, student accounts, credential filing, degree completion, and issues as appropriate to candidate program completion. Respond to candidate concerns and problem-solve issues as they arise.

40% Serve as certified officer for verification of official documentation required for credential and degree completion. Collect, review, scan, and upload official candidate file documentation received post-admission for program enrollment and completion. Maintain electronic candidate file on university system. Evaluate coursework for credential requirements of incoming students such as the requirements for Basic Skills, Subject Matter and US Constitution. Disseminate information and facilitate Character and Identification Clearance (fingerprint) process when applicable for intern credential candidates.

Collaborate with the SOE Credential office to support candidates’ credentialing needs.

20% Serve as a resource to program candidates in providing referrals and follow-up to available student support services on campus including, but not limited to:
Disability Support Services, Student Psychological Services, Academic Resource Center, and SOE Student Success Center. Submit Community of Care referrals as needed based on candidate communication of issues.

10% Provide updates and feedback to program leadership on course sequence, schedule offerings, Bulletin language, candidate issues and trends, and program needs. Work in collaboration with program leadership towards program development and success. Provide program leadership advisement on unique and complex candidate issues. Continually analyze, edit, and maintain program communication/documentation (including university bulletin, web based and digital communication/ documentation) ensuring accuracy and providing for continued program improvement and efficiency.

10% In collaboration with Credential Office, stay current on California Commission for Teacher Credentialing (CCTC) and program-specific certification policies, legislation, trends, and credential regulations for issuance of California credentials, certificates, permits, and authorizations. Maintain a working knowledge of educational practices in California PK-12 school systems related to certificated employment. Evaluate and determine credential eligibility and notify Credential Office of files needing review.

Assist with credential file review and recommendation as needed.

10% Assist in development of standardized advising practices, documentation, and protocols for the School of Education, and related work. Provide leadership support for SOE and Registrar work related to advising.

10% Effectively and efficiently utilize required LMU web based systems to maintain meaningful electronic data and records related to program, degree, and credential program completers and/or credential holders, providing accurate assessment data for the University and School of Education administrators and faculty for use in complex decision making. Be open to and intentional in the use of evolving technology for advising practices.

Assist in the preparation of the annual Joint Data Collection report for accrediting agencies. Participate and…