Regional General Manager

About 8

Fleet:

8

Fleet is hiring! 8

Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets. With our anticipated growth, we're searching for a passionate Market Manager to join and grow with our team. You'll be involved in every aspect of operations as we expand rapidly!

About the Role:

The Regional General Manager, North is responsible for 8

Fleet's operations and growth across the North region, anchored in Chicago. The RGM North owns the end-to-end launch and success of new markets, hires and leads the Market Managers who run them day-to-day, and is the connective tissue between regional execution and company strategy, working in close, regular contact with 8

Fleet's founders and executive team.

This role requires someone who can operate at 20,000 feet (regional strategy, market prioritization, resourcing) and then drop into the weeds of a single market's P&L or a driver-supply problem when needed. It's a builder's role: launching new markets from scratch, standing up teams, and conributing to best practices that other regions will follow.

The ideal candidate has scaled operations in a fast-moving, multi-market environment (rideshare, delivery, or similar marketplace/logistics businesses), has directly managed managers, and brings a founder's mindset to ambiguity. Prior experience at Uber, Lyft, or a comparable rideshare/mobility platform is a strong plus.

You are driven. You are endlessly curious. You are passionate about finding creative solutions to challenges - and you know how to build that same instinct in the managers you lead.

Key Responsibilities:

• Regional Leadership & Market Launches

  • Own the launch playbook and execution for new markets across the North region, from pre-launch planning through steady-state operations

  • Lead, hire, and develop a team of Market Managers across the region; set goals, coach performance, and build bench strength

  • Partner closely with other RGMs to share best practices, standardize processes, and align on cross-regional priorities

  • Serve as the primary point of contact between the region and 8
    
    Fleet's founders/executive team, providing regular reporting and surfacing risks and opportunities early

• Fleet Growth & Management

  • Own all financial and operational metrics across the region's markets to ensure optimal revenue and profit maximization

  • Oversee regional fleet operations, including driver scheduling, dispatch, and performance monitoring, through the Market Manager team

  • Ensure vehicle maintenance and repair programs across markets support optimal fleet utilization and safety

  • Partner with the Growth team to develop and execute regional strategies to recruit, onboard, and retain a high-performing driver base

• Financial Performance

  • Analyze regional and market-level performance data to identify areas for improvement in profitability and operational efficiency

  • Develop and implement cost-effective strategies to maximize regional fleet profitability

  • Set, monitor, and report on regional KPIs; hold Market Managers accountable to their local targets

• Team Development & Culture

  • Build and scale the Market Manager function within the region, including hiring, onboarding, and ongoing training

  • Foster a positive, high-performance culture across all region markets

  • Establish regional best practices for driver support, training, and customer service standards

• Compliance & Safety

  • Ensure compliance with all relevant regulations and safety standards across every market in the region

  • Oversee regular safety audits across markets and ensure corrective actions are implemented

• 6+ years of operations management, business consulting, or related experience managing multi-site or multi-market operations

• 4+ years of experience managing managers (not just individual contributors), with a track record of hiring and developing strong operators

• Goal focus with a strong bias toward action and comfort operating with ambiguity

• Entrepreneurial hustle and proven self-starter with an owner's mentality; experience launching new markets, sites, or business lines strongly preferred

• Data-driven mindset, strong business judgment, and proven ability to perform analysis, draw key insights, and form and execute strategy at a regional level

• Strong communication and interpersonal skills to build relationships, manage a distributed team, influence founders/execs, and inspire others

• Excellent organization and time management;…