Assistant Operating Director – San Marcos, TX

Job Title:

Assistant Operating Director
Reporting To:
Operating Director
Status:
Exempt
Salary:50,000

• Medical Insurance
• Dental Insurance
• Vision Insurance
• PTO: 12 Days Annually
• Phone Stipend

Cornerstone Caregiving is passionate about helping seniors age in place in a setting and
manner of their choosing. We believe seniors deserve the opportunity to age in a healthy,
dignified environment. As a leading, nationwide home care organization serving seniors in more
than 400 locations, Cornerstone remains committed to providing the highest quality of care to
those that cared for us.

As an Assistant Operating Director, you will report to and assist the Operating Director. The
Assistant Operating Director’s primary focus will be to develop and lead the in-office staff, and
oversee the scheduling, administrative, and operational functions of the office. The Assistant
Operating Director will also be responsible for sharing on-call responsibilities with the other
managers.

• Manage Office Personnel:
  Oversee and support office managers to ensure effective
  performance, collaboration, and alignment with company standards.
• Liaison with Home Base:
  Serve as the primary point of contact for communication
  between the office and Home Base, including payroll notes, shift verification, and other
  operations updates.
• Client Management:
  Handle client escalations, conduct check-up calls, and complete
  quality visits to maintain excellent client experience and satisfaction.
• State Required Supervisory Visits:
  Ensure compliance with state standards as
  necessary.
• Shared On-call Duties:
  Participate in on-call rotation, responding to client, caregiver or
  operations needs after hours as needed.
• Backup for Client Assessments:
  Serve as a backup for client assessments when the
  Operations Director is unable to conduct the assessment.

• Limited travel as needed for various sales, marketing, and client care service needs.
• Must have reliable transportation to meet the needs of position and scope of job
  responsibilities.

• High school diploma or equivalent degree
• Associates and/or Bachelor Degree; may substitute Degree requirement with a
  combination of education/experience; and minimum of two years’ experience as
  Administrator and/or managing sales, customer service, and human resources functions
  within an office setting
• Valid drivers license
• Valid state required proof of auto insurance

• A proven leader with previous experience managing a team
• Success with meeting sales and business development goals
• Ability to work autonomously in a fast-paced environment
• Comfortable working with technology
• Entrepreneurial mindset
• Experience with direct recruitment, hiring, and oversight of staff
• Strong interpersonal and communication skills
• Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.)

The physical demands described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations can be made
to enable individuals with disabilities to perform the essential functions.
This position may involve any or all of the following (not a complete list): sitting and standing for
long periods of time; bending and stooping required; lifting up to 10 lbs. regularly and up to 50+
lbs. may be required; using a computer for extended periods: typing, staring at a bright monitor
or TV screen; using fingers, wrists, and arms; stress on back may occur.

• Office Environment: fast-paced office environment; continuous phone use/ringing;
  talking; various noise levels; interactions with employees, referral sources, and clients;
  possible exposure to prescription drugs,…