Supervisor II, Operation

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

and follow us onLinked Inand Facebook .

Location:

USA - Lithia Springs, Riverside Pkwy

Division:

Solutions
Job Posting

Title:

Supervisor II, Operation
Time Type:
Full Time

The Senior Operations Supervisor is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight andpeopleleadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. This role manages labor scheduling, space utilization, equipment, andmanpowerto meet operational, service, safety, and cost objectives.

The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives.

In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation.

As part of the DSV team, Associates are expected to meet companyobjectivesin the areas of performance, safety, and quality, and tocomply withall corporate and site-specific policies.

Conducts staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.

Keeps management and client representatives informed of operational issues that mayimpactservice, safety, or cost.

Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.

Provides coaching, mentoring, and guidance to Supervisors and lead team members.

Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.

Proactivelyidentifiesoperational risks, trends, and improvement opportunities and develops action plans.

Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.

Drives achievement of productivity, service, safety, and financial KPIs.

Supports cost control initiatives andleadscontinuous improvement projects.

Acts as a primary escalation point for complex employee relations, performance, or operational issues.

Participates in workforce planning, succession planning, and talent development activities.

Supports implementation of new processes, systems, or client requirements.

Communicate effectively with senior leadership and client representatives on operational performance and risks.

Reviews operational data and metrics to guide decision-making.

Supports audits, compliance reviews, and corrective action plans.

Assistsin physical operations as needed to ensure service continuity

Education&

Experience:

Must have aHighschool diploma or general education degree (GED)

Minimum 5 years’ experience ina logistics, distribution, or relevant environment

Minimum 3 years of supervisory experience

Demonstrated experience leading complex operations, multiple teams, orshifts Preferred:
Advanced MHE knowledge and certifications

Satisfactory completion of a forklift training program

Proficient in Microsoft Office (Excel, Work, and Power Point)

RF Scanners

WMS functions

Business communication

Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling,storing and distributing client products

Strong attention to detail accuracy andaccomplishjobtasksin a timely manner

Good organizational and personnel skills

Good communication skills, written and oral

Good leadership, supervision, and planning skills

Able to work flexible schedules, including nights and weekends, as required by the operation

Participate inestablishedcross training metrics activities with the opportunity to improve their…