Site Supervisor; Medical Office

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.
US Fertility
, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients
, the lives we help bring into the world
, and the culture of excellence we foster across our organization
. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including Reproductive Science Center of the San Francisco Bay Area
—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

We have an immediate opening for a Site Supervisor
to join our team at Reproductive Science Center of the San Francisco Bay Area in Los Gatos, California.

• Schedule: Monday through Friday, from 7:00 AM to 4:00 PM, with occasional flexibility to support clinic operating hours
• Compensation: $125,000 - $170,000 per year(commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

At US Fertility
, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Site Supervisor will:

• Provide leadership, management, and direction for the assigned clinic location across all areas of local operations, including staffing, employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance and maintenance
• Directly supervise front office, back office, clinical support, and administrative staff at the assigned location
• Own site-level operating performance, including labor management, productivity, expense control, and contribution to practice financial goals; participate in annual budgeting and monthly business reviews for the assigned site
• Serve as the primary operational partner to the physicians practicing at the assigned site, translating physician and practice priorities into site-level execution
• Implement and maintain workflows, policies, and patient-experience practices at the assigned site in alignment with practice-wide and US Fertility standards
• Monitor patient flow, scheduling capacity, and program operations at the assigned site and implement improvements that increase access, throughput, and patient satisfaction
• Oversee site staffing schedules to ensure appropriate coverage; assist with resolution of scheduling issues
• Support the development and implementation of staff and patient education programs
• Lead recruitment, onboarding, performance management, and coaching for the site team; set goals for staff and motivate the team to accomplish them
• Responsible for oversight of EMR templates for the assigned clinic
• Ensure compliance with Company policies, regulatory requirements, and accreditation standards; partner with Quality and Compliance to address findings and drive corrective action
• Assist with processing and documenting patient and program…