Senior Manager, Strategy and Operations

## Senior Manager, Strategy and Operations Apply:
New York City:
Chicago:
Full time:
Posted Today:
JR
** Passionate about precision medicine and advancing the healthcare industry?
** Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Our ECG-AI team is accelerating cardiac care by deploying AI-powered solutions designed to support clinicians in identifying patients at risk for cardiovascular conditions before critical events occur by using a pervasive, inexpensive diagnostic tool, the ECG.We are seeking a highly motivated, execution-oriented Senior Manager, Strategy & Operations to join our growing ECG-AI team. This individual will be pivotal in translating our advanced AI algorithms into everyday clinical  this role, you will drive the operational blueprint for how ECG-AI is integrated into clinical workflows at our healthcare partner sites.

You will lead clinical rollout strategy, manage long-term site relationships, track technology adoption, and spearhead high-priority strategic initiatives.

This role demands a strategic thinker who thrives in ambiguity, possesses strong cross-functional management skills, and can move seamlessly between high-level strategy and hands-on execution.## What You'll Do### 1. Clinical Operations & Partner Readiness
* Design and Refine Clinical Workflows:
Define, test, and implement standard operating playbooks detailing how ECG-AI insights are delivered, viewed, and actioned by clinical teams within their native workflows.
* Orchestrate Rollouts:
Serve as the central operational quarterback for new site launches, aligning project timelines cross-functionally with Tempus connectivity, product, and partner-site technical teams without being responsible for the underlying IT build.
* Onboard Clinical Staff:
Act as the operational face of Tempus during launches, educating and training hospital stakeholders (physicians, nursing staff, clinical coordinators, and administrators) on operational workflows and clinical utility.### 2. Account & Relationship Management
* Drive Adoption:
Serve as the primary relationship owner post-launch, monitoring how clinicians engage with ECG-AI and identifying operational levers to improve software utilization and clinical integration.
* Manage Account Health:
Continually evaluate site performance and collaboration health, bridging the gap between clinical users and Tempus Product/Engineering teams to communicate user feedback and feature requests.
* Track Care Pathways:
Collaborate with partner site leadership to track patient follow-up rates, ensuring that flagged patients are successfully directed to the correct diagnostic and treatment pathways.### 3. Strategic Initiatives
* Scale the Program:
Identify, evaluate, and execute strategic projects that improve deployment speed, scale account management processes, and lower the barriers to clinical adoption across a growing list of major health systems.
* Build Operational

Infrastructure: Turn ambiguous, early-stage challenges into repeatable, documented processes that the broader team can use to scale the ECG-AI footprint.
* Support Commercial & Market Growth:
Support market expansion initiatives, including clinical validation partnerships, ROI case studies, and cross-functional preparation for new algorithmic expansions.##

Qualifications:

###

Required:

* Experience:

6+ years of professional experience in strategy and operations, management consulting, healthcare operations, customer…