Supervisor, Toll Systems Infrastructure & Field Operations

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Posting

Start Date:

September 14, 2026

Posting End Date:

September 25, 2026

Position Number:

Union:

Non-Union

FLSA Status:

Department:

Toll Collection Operations

Salary Grade:

E-3

Salary Range:

$80,122.59 -$

Employment Type:

Full Time

Building

Location:

Central Office Building

Building Street:

Building City:

Middletown

Building State:

Pennsylvania (US-PA)

17057

Work Schedule:

Flexible Work Options

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options
* such as:

• Hybrid Work - combination of remote and in-person reporting
• Alternate Work Schedule -flexibility to adjust work schedule length to complete work week in fewer days

* Some options may require completion of probationary period.

The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.

This position is responsible for the supervision and coordination of civil installation, rehabilitation, and maintenance activities of toll systems for the Pennsylvania Turnpike Commission (PTC). Work involves ensuring safe, efficient toll operations while promoting a culture of operational excellence. Incumbent is responsible for supervising and prioritizing field activities including developing scope(s) of work, inspecting and auditing toll equipment and facilities, and coordinating repair and maintenance activities with internal departments and contractors.

Work is performed with independence and reviewed by a supervisor or designee for direction and end results. Supervision is exercised over Toll Systems Infrastructure Coordinators.

• Supervises, plans, and organizes the work of internal and external staff including performance management, delegation of work assignments, and review of work product.
• Supervises and reviews inspections of tolling facilities and construction sites to ensure compliance with toll systems installation and maintenance contracts, preventive maintenance schedules, and quality standards. Ensures the timely reporting of maintenance notifications and escalation of critical issues to Network Control as needed.
• Liaisons between contractors and internal personnel regarding toll systems and facilities for escalated issues and concerns.
• Supervises the monitoring of daily reports, automated systems, and cameras to ensure they are operating as expected. Identifies resolutions for toll systems operational and technical problems that could result in revenue loss and ensures corrective action is taken.
• Plans and coordinates activities for preventative maintenance and equipment failures to ensure operational availability. May approve and supervise lane closures when necessary.
• Reviews assessments of physical damage to toll systems and facilities. Ensures proper coordinates with vendors and internal teams to provide information necessary for processing claims.
• Reviews civil installation and toll system design plans. Recommends modifications and ensures the…